Customer Care Specialist – Growth, Rewards, & Training

Swish Maintenance Limited; Dartmouth; Hybrid; CAD 39,000 - 47,000; Full time

Benefits offered by this job

Company-paid Extended Health & Dental

RRSP contributions

EFAP

Job summary

Swish Maintenance Limited in Dartmouth, NS is seeking a Customer Care Representative to create frictionless customer experiences. You will handle inquiries, resolve issues, and provide reliable product support, drawing on knowledge of Swish’s cleaning solutions and services.

The role requires 1–2 years in customer-facing roles, strong communication, and solid MS Excel and CRM familiarity. Competitive salary with benefits and a 3-week vacation are offered in a company that values integrity and

Qualifications

• 1-2 years’ experience in a customer-facing role.
• Basic customer service skills.
• Strong computer and technical skills including MS Excel.

Responsibilities

• Welcome and serve customers, identify needs, recommend products, and process invoices.
• Maintain strong relationships with customers and be the first point of contact for service needs.
• Accurately take orders by email or phone and assist with online orders.

Skills

Customer service

MS Excel

CRM experience

Multitasking

Telephone etiquette

Education

High School diploma

Tools

CRM software

Sales technologies

Job description

Swish Maintenance Limited in Dartmouth, NS is seeking a Customer Care Representative to create frictionless customer experiences. You will handle inquiries, resolve issues, and provide reliable product support, drawing on knowledge of Swish’s cleaning solutions and services.

The role requires 1–2 years in customer-facing roles, strong communication, and solid MS Excel and CRM familiarity. Competitive salary with benefits and a 3-week vacation are offered in a company that values integrity and