Conference Liaison

Mount Royal University; Calgary; Hybrid; CAD 30,000 - 38,000; Part time

Job summary

Mount Royal University in Calgary, AB seeks a Conference Liaison within the Events, Theatre and Hospitality Services area. This flexible position has a variable schedule including weekdays, evenings and weekends, supporting on-site conferences and events.

You will assist with set-up, AV troubleshooting, client communication and day-of event coordination, ensuring exceptional service and smooth operations across MRU spaces.

Qualifications

• High School Diploma
• 12-18 months of previous experience

Responsibilities

• Welcoming clients and guests and providing information, directions and on-site assistance.
• Assisting with on-site support for all Event and Conference Services events including room and food service checks and event signage.
• Set-up and troubleshooting A/V services.
• Oversight of bar services and ability to assist directly with re-stocking and setup.
• End-of-night cleanup of conference spaces and removal of materials.
• Acting as the main point of contact for clients at events.
• Assisting with event details and routine administrative support.
• Working independently and in a team environment.
• Assisting with venue snow removal and safety measures.
• Working flexible hours including weekdays, evenings and weekends.

Skills

Customer service

Event support

On-site coordination

A/V setup

Education

High School Diploma

Job description

Share this job as a link in your status update to LinkedIn.

Job Title

Job Type

Flexible

Union

MRSA

Salary Grade

Flexible / Casual Classification (Salary Grade)

SAD02 Administrative Services II (Salary Grade 13)

Hybrid Work

This position is ineligible

Position End Date

9/22/2027

Location

About this Position

About the Role

Working within the Events, Theatre and Hospitality Services area, this is a flexible position whose work schedule is variable and may include an irregular schedule of not less than three (3) hours per shift and up to thirty-five (35) hours per week.

In the Event and Conference Services area, the Conference Liaison (CL) will have a keen focus on an exceptional client experience. The CL is a direct extension of the Event Specialists and is responsible for assisting with the set-up and on-site support of conferences, events and meeting services. The Conference Liaison is the key contact point for clients and guests and has the ability to creatively and calmly solve issues that arise before and during events. Typical service locations include Ross Glen Hall, meeting rooms, breakout spaces as well as other MRU spaces on a case by case basis. The Conference Liaison will be available to work varied shifts including weekdays, evenings and weekends.

Responsibilities

• Welcoming clients and guests and providing information, directions and on-siteassistance.
• Assisting with on-site support for all Event and Conference Services eventsincluding room and food service checks, event signage and coat check serviceto ensure services are precise and as requested as part of event-day responsibilities.
• Set-up and troubleshooting A/V services.
• Oversight of bar services and ability to assist directly with re-stocking, set-up anddirect bar services.
• Full sweep of conference centre spaces at the end of each night to ensure cateringand other materials have been removed.
• Acting as the main point of contact for clients at events while being available in personand by phone.
• Assisting Event Specialists with event, conference, performance and meeting details.
• Assisting with routine administrative support (e.g. filing, processing documents, etc).
• Working independently and in a team environment.
• Assisting with venue snow removal and other safety measures if snow accumulationdeters venue access and egress.
• Working flexible hours which include weekday, evening weekend shifts as required.

Qualifications

• High School Diploma
• 12 - 18 months of previous experience

Salary: $21.87 - $27.61 per hour

Closing Date: October 30, 2026 or until suitable candidates are selected

If you require accommodation to participate in the recruitment process, please notify [e-mail] and we will work together on your accommodation request.

About MRU

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. A student-focused undergraduate university built on teaching excellence, Mount Royal University is known for our top-calibre programs, high-quality teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research. MRU serves approximately 15,782 students, including 11,752 full-time and 4,030 part-time learners. MRU offers 13 bachelor's degrees encompassing 37 majors across faculties such as Arts, Business, Communications, Health, Community & Education, and Science & Technology. With over 74% of its student body drawn from the local area, Mount Royal University primarily serves Calgary and its surrounding region. MRU is a diverse yet close community with over 1,800 employees. Mount Royal provides employees the support they need to lead and advance institutional goals. Learn more about MRU's Academic Plan and Strategic Plan .