Theatre Liaison

Mount Royal University; Calgary; Hybrid; CAD 29,000 - 37,000; Part time

Job summary

Mount Royal University in Calgary, Canada is seeking a Theatre Liaison to supervise the Front of House team during events at the Taylor Centre for the Performing Arts and other campus venues. The role offers a flexible schedule with hours per shift and up to 35 hours weekly, reporting to the Manager of Events, Theatre and Hospitality Services.

The ideal candidate has at least 12–18 months of related experience and a High School Diploma.

Qualifications

• High School Diploma required.
• 12-18 months of previous experience in a related role preferred.

Responsibilities

• Responsible for the smooth operation of the floor and supervision of the FOH team during events
• Signing FOH staff in and out and ensuring there are no appearance or tardiness issues
• Main conduit between our venues and the overall event experience
• Interacting with patrons, presenters or artists as required for their needs during performances or events
• Coordinating with Back of House (BOH) technical staff on loading of the house at event start, during intervals and after events
• Coordinate as required with MRU departments such as parking and security services

Skills

FOH supervision

Customer service

Staff coordination

Education

High School Diploma

Job description

Share this job as a link in your status update to LinkedIn.

Job Title

Job Type

Flexible

Union

MRSA

Salary Grade

Flexible / Casual Classification (Salary Grade)

SAD02 Administrative Services II (Salary Grade 13)

Hybrid Work

This position is ineligible

Position End Date

9/22/2027

Location

About this Position

About the Role

Working within the Events, Theatre and Hospitality Services area, this is a flexible position whose work schedule is variable and may include an irregular schedule of not less than three (3) hours per shift and up to thirty-five (35) hours per week.

Our Theatre Liaisons lead the Front of House (FOH) team and are responsible for the smooth operation of the venue floor during events at the Taylor Centre for the Performing Arts and various other campus venues of significance including Ross Glen Hall and the Wright & Leacock Theatres. The Theatre Liaison is responsible for managing the FOH floor staff (ushers, head ushers, box office) while implementing FOH policies and responsibilities and monitoring staff attendance and their timeclock entries. Our Theatre Liaisons are the conduit between our venues and will also have a keen focus on an exceptional patron, presenter and artist experience. Theatre Liaisons report to the Manager through show reports and at the end of each shift.

Responsibilities

• Responsible for the smooth operation of the floor and supervision of the FOH team during events
• Signing FOH staff in & out and ensuring that there are no appearance or tardiness issues
• Main conduit between our venues and the overall event experience
• Interacting with the patrons, presenter or artist as required for their specific needs during a performanceor event
• Coordinating with the Back of House (BOH) - technical staff on the loading of the house at the top of an event, event interval and following an event
• Coordination as required with MRU departments such as parking and security services

Qualifications

• High School Diploma
• 12 - 18 months of previous experience

Salary: $21.87 - $27.61 per hour

Closing Date: October 30, 2026 or until suitable candidates are selected

Canadian citizens, permanent residents and others currently legally authorized to work in Canada will be given priority.

If you require accommodation to participate in the recruitment process, please notify [e-mail] and we will work together on your accommodation request.

About MRU

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. A student-focused undergraduate university built on teaching excellence, Mount Royal University is known for our top-calibre programs, high-quality teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research. MRU serves approximately 15,782 students, including 11,752 full-time and 4,030 part-time learners. MRU offers 13 bachelor's degrees encompassing 37 majors across faculties such as Arts, Business, Communications, Health, Community & Education, and Science & Technology. With over 74% of its student body drawn from the local area, Mount Royal University primarily serves Calgary and its surrounding region. MRU is a diverse yet close community with over 1,800 employees. Mount Royal provides employees the support they need to lead and advance institutional goals. Learn more about MRU's Academic Plan and Strategic Plan .