Box Office Event

Mount Royal University; Calgary; Hybrid; CAD 21,000 - 26,000; Full time

Job summary

Mount Royal University in Calgary, Alberta is seeking a flexible Box Office Event staff member to support the Taylor Centre for the Performing Arts. The role involves variable hours, including evenings and weekends, and may reach up to 35 hours per week.

Duties include assisting patrons, selling tickets, handling will call, and contributing to event promotions. The position helps staff and management by generating reports and maintaining excellent guest service during events.

Qualifications

• High School Diploma is required.
• Prior Box Office experience preferred.

Responsibilities

• Greet, assist and provide venue information to patrons as needed.
• Ticket distribution for patrons and re-printing of tickets as necessary.
• Responsible for running will call during an event.
• During an event, in-person gift card and promotions sales.
• Providing reports to presenters or the manager for review.

Education

High School Diploma

Job description

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Job Title

Box Office Event

Job Type

Flexible

Union

MRSA

Salary Grade

Flexible / Casual Classification (Salary Grade)

SAD01 Administrative Services (Salary Grade 12)

Hybrid Work

This position is ineligible

Position End Date

9/28/2027

Location

About this Position

About the Role

Working within the Events, Theatre and Hospitality Services , this is a flexible position whose work schedule is variable and may include an irregular schedule of not less than three (3) hours per shift and up to thirty-five (35) hours per week.

Our Box Office staff is our voice for Box Office telephone enquiries. Box Office staff also facilitates online, offline and in-person ticket sales through the Box Office at the Taylor Centre for the Performing Arts (TCPA). During an event the Box Office staff is in direct contact with our guests and can oftentimes be the first point of contact. Our Box Office staff demonstrate a pleasant and professional attitude towards our patrons as they work in a variety of event environments to accommodate the multiple methods of ticket sales, using the Taylor Centre’s ticketing software Accesso Showare.

Responsibilities

• Greet, assist and provide venue information to patrons as needed
• Ticket distribution for patrons and re-printing of tickets as necessary
• Responsible for running will call during an event
• During an event, in-person gift card and promotions sales
• Providing reports to presenters or the manager for review

Qualifications

• High School Diploma
• Previous Box Office experience preferred

Salary: $15.45 - $ 19.44 per hour

Closing Date: October 30, 2026 or until qualified candidates are selected

If you require accommodation to participate in the recruitment process, please notify [e-mail] and we will work together on your accommodation request.

About MRU

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. A student-focused undergraduate university built on teaching excellence, Mount Royal University is known for our top-calibre programs, high-quality teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research. MRU serves approximately 15,782 students, including 11,752 full-time and 4,030 part-time learners. MRU offers 13 bachelor's degrees encompassing 37 majors across faculties such as Arts, Business, Communications, Health, Community & Education, and Science & Technology. With over 74% of its student body drawn from the local area, Mount Royal University primarily serves Calgary and its surrounding region. MRU is a diverse yet close community with over 1,800 employees. Mount Royal provides employees the support they need to lead and advance institutional goals. Learn more about MRU's Academic Plan and Strategic Plan .