Concierge

Ventas SSL Ontario II Inc.; Mississauga; On-site; CAD 24,245 - 30,444; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Meaningful work

Job summary

Dignity Senior Living in Mississauga is seeking a Front Desk Concierge to create a warm, safe, and organized community experience. You will greet visitors and residents, route calls, and support the Sales team with inquiries.

Assist with move-in preparations and marketing materials, maintain a welcoming front desk and Bistro area, and help with administrative data entry while upholding confidentiality.

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills.
• Organized with time management and follow-through.
• Able to multitask in a fast-paced environment.
• Proficient in Microsoft Office and basic computer systems.
• Maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and families with warmth and professionalism.
• Answer and route calls, taking accurate messages.
• Provide community overviews and support the Sales team.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment and data entry.
• Manage appointments, mail distribution, and rosters.
• Monitor safety, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Organization

Multitasking

Microsoft Office

Confidentiality

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

About Dignity: Dignity is committed to providing compassionate, respectful care while fostering a supportive workplace for our team members. As a Concierge, you create the first impression of Sunrise—welcoming residents, families, and visitors while ensuring a warm, safe, and organized community experience.

What You’ll Do:

• Greet visitors, residents, and prospective families with professionalism and warmth
• Answer and route calls promptly, taking accurate messages
• Provide community overviews and support the Sales team with inquiries
• Assist with move-in preparations and marketing materials
• Maintain a welcoming front desk and Bistro area
• Support recruitment efforts and administrative data entry
• Manage appointments, mail distribution, and resident rosters
• Monitor safety protocols, visitor sign-in, and emergency procedures
• Process meal tickets and assist with basic office tasks

What We’re Looking For:

• High School Diploma/GED
• Strong customer service and communication skills
• Organized with excellent time management and follow-through
• Comfortable multitasking in a fast-paced environment
• Proficiency in Microsoft Office and basic computer systems
• Ability to maintain professionalism and confidentiality

Front Desk Concierge – Lead Hospitality with Purpose Front Desk Concierge | Senior Living Administration Pay Range: 17.60 - 22.10 Why Work With Us

• Competitive pay, meaningful work, and opportunities for professional growth.

Equal Employment Opportunity Dignity Senior Living is an equal opportunity employer in accordance with New York employment laws.

At Dignity, we are united by a mission to champion quality of life for all seniors, and we believe we shine brightest when we support one another and those we serve.

Explore opportunities at Dignity and take the first step toward a fulfilling career where your work makes a meaningful difference.