Concierge

Sunrise Senior Living, LLC; Mississauga; On-site; CAD 24,245 - 30,444; Full time

Job summary

Sunrise Senior Living, LLC is seeking a Front Desk Concierge to warmly welcome residents, families, and visitors and to support a smooth, safe community experience at the front desk and Bistro.

You will route calls, assist with move-in preparations, and help with marketing materials. Strong customer service and confidentiality are essential for this fast-paced role in a senior living environment.

Qualifications

• High School Diploma or GED required.
• Excellent customer service and communication skills.
• Organized with strong time management and ability to multitask in a fast-paced environment.
• Proficient with Microsoft Office and basic computer systems.

Responsibilities

• Greet visitors, residents, and families with professionalism and warmth.
• Answer and route calls promptly, take accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergencies.

Skills

Customer service

Communication

Organization

Multitasking

Confidentiality

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

About Dignity: Dignity is committed to providing compassionate, respectful care while fostering a supportive workplace for our team members. As a Concierge, you create the first impression of Sunrise—welcoming residents, families, and visitors while ensuring a warm, safe, and organized community experience.

What You’ll Do:

• Greet visitors, residents, and prospective families with professionalism and warmth
• Answer and route calls promptly, taking accurate messages
• Provide community overviews and support the Sales team with inquiries
• Assist with move-in preparations and marketing materials
• Maintain a welcoming front desk and Bistro area
• Support recruitment efforts and administrative data entry
• Manage appointments, mail distribution, and resident rosters
• Monitor safety protocols, visitor sign-in, and emergency procedures
• Process meal tickets and assist with basic office tasks

What We’re Looking For:

• High School Diploma/GED
• Strong customer service and communication skills
• Organized with excellent time management and follow-through
• Comfortable multitasking in a fast-paced environment
• Proficiency in Microsoft Office and basic computer systems
• Ability to maintain professionalism and confidentiality

Front Desk Concierge – Lead Hospitality with Purpose Front Desk Concierge | Senior Living Administration Pay Range: 17.60 - 22.10 Why Work With Us

• Competitive pay, meaningful work, and opportunities for professional growth.

Equal Employment Opportunity Dignity Senior Living is an equal opportunity employer in accordance with New York employment laws.

At Dignity, we are united by a mission to champion quality of life for all seniors, and we believe we shine brightest when we support one another and those we serve.

Explore opportunities at Dignity and take the first step toward a fulfilling career where your work makes a meaningful difference.