Compassionate Vet Front Desk Specialist

LeGallais Veterinary Hospital; Aurora; On-site; CAD 26,000 - 30,000; Full time

Benefits offered by this job

Paid sick days

Vacation time

Staff discounts on veterinary care

RRSP Matching

Wellness Spending Account

Team culture activities

Job summary

LeGallais Veterinary Hospital in Aurora is seeking a friendly front desk receptionist to be the first impression for clients. This front-line role handles welcoming clients, managing phones, scheduling, and coordinating care in a busy, caring clinic.

You will support the veterinary team, keep the front desk organized, and communicate clearly with clients and staff. The ideal candidate has veterinary or fast-paced customer service experience, a calm demeanor, and a collaborative mindset.

Qualifications

• Experience in a veterinary clinic or fast-paced customer service role is required.
• Friendly, professional, and compassionate with clients and patients.
• Strong communication and multitasking skills.
• Highly organized and able to stay calm under pressure.
• A team player who takes initiative and keeps things moving.

Responsibilities

• Welcoming clients and creating a positive, supportive first impression
• Managing phones, scheduling, and appointment flow in a busy environment
• Handling client questions, payments, and coordination of care
• Supporting overall clinic organization and communication
• Occasional assistance to the veterinary team as needed

Skills

Customer service

Communication

Multitasking

Organizational skills

Team player

Job description

LeGallais Veterinary Hospital in Aurora is seeking a friendly front desk receptionist to be the first impression for clients. This front-line role handles welcoming clients, managing phones, scheduling, and coordinating care in a busy, caring clinic.

You will support the veterinary team, keep the front desk organized, and communicate clearly with clients and staff. The ideal candidate has veterinary or fast-paced customer service experience, a calm demeanor, and a collaborative mindset.