Compassionate Veterinary Front Desk Pro

Star Valley Veterinary Clinic; Aurora; On-site; CAD 26,000 - 30,000; Full time

Benefits offered by this job

Paid sick days

Vacation time

Staff discounts on veterinary care

Job summary

LeGallais Veterinary Hospital is seeking a friendly, professional front desk receptionist to be the first point of contact for clients and their pets. You will manage phones, scheduling, and payments while supporting the team in a fast-paced veterinary clinic.

The role requires strong communication, multitasking, and a calm, organized approach. Experience in veterinary or veterinary-related customer service is preferred, and a caring, team-oriented attitude is essential.

Qualifications

• Experience in a veterinary clinic or fast-paced customer service.
• Friendly, professional, and compassionate with clients and patients.
• Strong communication and multitasking skills.
• Highly organized and able to stay calm under pressure.
• A team player who takes initiative and keeps things moving.

Responsibilities

• Welcoming clients and creating a positive, supportive first impression.
• Managing phones, scheduling, and appointment flow in a busy environment.
• Handling client questions, payments, and coordination of care.
• Supporting overall clinic organization and communication.
• Occasional assistance to the veterinary team as needed.

Skills

Front desk

Customer service

Multitasking

Communication

Team player

Job description

LeGallais Veterinary Hospital is seeking a friendly, professional front desk receptionist to be the first point of contact for clients and their pets. You will manage phones, scheduling, and payments while supporting the team in a fast-paced veterinary clinic.

The role requires strong communication, multitasking, and a calm, organized approach. Experience in veterinary or veterinary-related customer service is preferred, and a caring, team-oriented attitude is essential.