Community Manager

Zen Residential Ltd.; Calgary; On-site; CAD 60,000 - 90,000; Full time

Job summary

Zen Residential Ltd. in Calgary is seeking a Community Manager to lead the day-to-day operations of a dynamic residential portfolio, supporting tenants, overseeing leasing and maintenance, and driving operational and financial performance.

You will build relationships with tenants, manage vendor partners, monitor budgets, ensure compliance with laws and policies, and lead on-site teams to deliver high-quality, people-first service and vibrant communities that residents are proud to call home.

Qualifications

• Bachelor's degree or equivalent experience in Business/Real Estate or related field.
• 2–5+ years of property management experience in residential housing (multi-family preferred).
• Strong customer-first mindset with excellent interpersonal and communication skills.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Solid understanding of lease agreements, rent collections, and property compliance.

Responsibilities

• Manage the daily operations for your assigned residential portfolio.
• Build strong relationships with tenants by providing prompt, professional, and solution-focused service.
• Oversee leasing processes including new leases, renewals, and move-outs.
• Ensure timely rent collection and address delinquencies proactively.
• Coordinate routine and emergency maintenance with contractors and internal teams.
• Monitor budgets, track expenses, and contribute to financial reporting and performance.
• Maintain property compliance with local laws, company policies, and safety standards.
• Lead community engagement efforts and represent Zen at resident events.
• Manage vendor relationships to ensure high-quality services are delivered on time.
• Respond to after-hours emergencies as required.
• Maintain regular reporting on property performance, maintenance needs, and occupancy.

Skills

Tenant relations

Customer service

Communication

Vendor management

Budgeting

Multitasking

Education

Bachelor's degree in Business Administration or Real Estate

Tools

Yardi

Microsoft Office

Job description

About The Opportunity

Zen Residential Ltd. is seeking a Community Manager to take the lead in managing the day-to-day operations of a dynamic residential portfolio. In this role, you'll be supporting tenants, overseeing leasing and maintenance, and driving operational and financial performance.

About The Opportunity

Zen Residential Ltd. is seeking a Community Manager to take the lead in managing the day-to-day operations of a dynamic residential portfolio. In this role, you'll be supporting tenants, overseeing leasing and maintenance, and driving operational and financial performance.

From resident relations to vendor management and everything in between, you'll be empowered to make decisions, solve problems, and create communities people are proud to call home. If you're looking for a role that blends autonomy, impact, and purpose, this could be the role for you!

Who We Are

At Zen Residential Ltd., we go beyond property management, we create vibrant communities and redefine what it means to feel at home. With a reputation for innovation, excellence, and people-first service, we’re proud to be a trusted leader in the residential property management space.

Why Join Zen Residential?

• Work-Life Balance - We know life doesn't stop when the workday begins. That's why we support balance and flexibility that allow our team to show up fully both at work and at home.
• We Invest in You - We’re committed to your growth. We proudly support ongoing education, industry certifications, and career development every step of the way.
• People-First Culture - At Zen, you’re more than a number—you’re a part of a team that values open communication, mutual respect, and shared success. We support each other and celebrate together.
• Real Career Growth - We promote from within, match people to their strengths, and create space for advancement as we grow together.
• Diversity & Inclusion - We are proud to be an equal opportunity employer. We embrace diversity and are dedicated to fostering a welcoming and inclusive environment for all.

What You'll Do

• Manage the daily operations for your assigned residential portfolio
• Build strong relationships with tenants by providing prompt, professional, and solution-focused service
• Oversee leasing processes including new leases, renewals, and move-outs
• Ensure timely rent collection and address delinquencies proactively
• Coordinate routine and emergency maintenance with contractors and internal teams
• Monitor budgets, track expenses, and contribute to financial reporting and performance
• Maintain property compliance with local laws, company policies, and safety standards
• Lead community engagement efforts and represent Zen at resident events
• Manage vendor relationships to ensure high-quality services are delivered on time
• Respond to after-hours emergencies as required
• Maintain regular reporting on property performance, maintenance needs, and occupancy

What You Bring

• Bachelor's degree in Business Administration, Real Estate, or a related field (or equivalent experience)
• 2–5+ years of property management experience in residential housing (multi-family preferred)
• Excellent interpersonal and communication skills with a strong customer-first mindset
• Proven ability to manage multiple priorities in a fast-paced environment
• Solid understanding of lease agreements, rent collections, and property compliance
• Proficiency with property management software (e.g., Yardi) and Microsoft Office
• A collaborative approach with the ability to lead on-site teams and work cross-functionally
• Strong attention to detail and organizational skills
• Valid driver’s licence and reliable transportation

Ready to Find Your Zen?

If you're ready to contribute your skills to a purpose-driven team where your work matters and your contributions are valued, we’d love to hear from you.