Leasing Agent (Part-Time)

Zen Residential; Edmonton; On-site; CAD 30,307,000 - 44,083,000; Part time

Benefits offered by this job

Bonus program tied to leasing MilestOn

Paid vacation

Job summary

Zen Residential is seeking a part-time Leasing Agent to drive occupancy across our Alberta portfolio. The role focuses on evenings and weekends with peak showing hours, guiding prospects from first contact to signed leases and delivering a high-quality resident experience.

You will work closely with on-site Property Managers and the leasing team, handling inquiries, showings, and applications, while contributing to performance-based bonuses tied to leasing milestones.

Qualifications

• Experience in sales or leasing in residential real estate.
• Strong communication and interpersonal skills.
• High conversion orientation and ability to guide decisions.
• Detail-oriented with multitasking across prospects and showings.
• CRM and property management software experience (GHL/Yardi asset).
• RECA license or willingness to obtain (education reimbursement).

Responsibilities

• Respond to inquiries via ILS platforms, email, CRM, and phone.
• Manage CRM pipeline with lead stages, notes and follow-ups.
• Schedule showings and virtual tours; present listings accurately.
• Follow up after showings to move prospects toward lease signing.
• Maintain up-to-date listings on Rentfaster, Rentals.ca and Kijiji.
• Complete weekly traffic reports and leasing paperwork.
• Coordinate move-in with Property Manager as needed.

Skills

Sales experience

Leasing experience

CRM proficiency

Customer service

Communication skills

Attention to detail

Driver's license

Tools

GHL

Yardi Voyager

Job description

About Zen Residential

Zen Residential Ltd. is a growing residential property management company proudly managing multifamily and single-family homes across Alberta and Saskatchewan. Our team is dedicated to creating exceptional resident experiences, building strong communities, and delivering outstanding service at every property we manage.

As we continue to expand, we are looking for passionate professionals who take pride in their work and are committed to making a positive impact on the communities they serve.

About the Role

Reporting to the VP Leasing, Revenue and Growth, the Leasing Agent (Part-Time) plays a critical role in driving occupancy and revenue growth across the Zen Residential portfolio. This is a part-time position focused one evenings and weekends, covering peak showing hours when prospects are most available. The role spans leasing activity from first contact through to signed lease, with a strong emphasis on conversion, speed to lease, and prospect experience.

The successful candidate has strong communication, organization, and follow-up skills, with a natural ability to build rapport and guide prospects through a decision. This role collaborates closely with on-site Property Managers and the broader leasing team.

This role includes a performance-based bonus structure designed to reward accelerated lease-up absorption, with enhanced per-unit compensation tied to signing milestones. Speed to lease is a primary measure of success.

What You Will Do

Prospect Communication and Lead Management

• Respond promptly to all inbound inquiries via ILS platforms, email, CRM, and phone.
• Manage all prospect interactions in the CRM pipeline, maintaining accurate lead stages, notes, and follow-up tasks.
• Conduct timely follow-up sequences to advance prospects from inquiry through to showing and signed lease.
• Deliver a consistently high-quality prospect experience aligned with Zen Residential standards.

Leasing and Marketing

• Schedule and conduct suite showings and virtual tours, adapting your approach to the prospect and unit type.
• Present available suites, building amenities, and community features compellingly and accurately.
• Follow up post-showing with timely, personalized outreach to advance prospects toward a decision.
• Achieve monthly and seasonal leasing targets as established by the VP Leasing.
• Prioritize leases within the bonus window to maximize absorption and per-unit earnings.

Application Processing

• Ensure accuracy and completeness of prospective resident applications, credit information, landlord references, and employer references prior to review.
• Review prospect inquiries daily and schedule appointments using the lead management system.
• Liaise with the Property Manager on application approvals and move-in coordination.

Marketing and ILS Management

• Maintain up-to-date, high-quality listings across all active ILS platforms including Rentfaster, Rentals.ca, and Kijiji.
• Flag listing performance issues, availability discrepancies, or pricing gaps to the VP Leasing.
• Participate in ongoing sales training and leasing skills development as provided by Zen Residential.

Reports and Documentation

• Complete traffic reports, showing logs, and related leasing paperwork on a weekly basis.
• Maintain accurate lead and lease data in both the CRM and Yardi Voyager.
• Provide weekly leasing activity updates to the VP Leasing.

Customer Satisfaction

• Deliver an exceptional prospect and new resident experience from first contact through move-in.
• Address prospect concerns promptly and elevate unresolved issues to the Property Manager.
• Actively solicit Google reviews from satisfied new residents in the post-move-in window.

Suite Readiness and Property Standards

• Ensure show suites are presentation-ready prior to all scheduled showings.
• Flag maintenance or turnaround issues impacting suite availability to the Property Manager.
• Maintain a professional, welcoming presence on site during leasing hours.

Team Collaboration

• Work constructively with on-site Property Managers, the VP Leasing, and the broader leasing team to meet occupancy targets.
• Assist with move-in coordination as required.
• Support community events and resident engagement activities as directed.

What You Bring

• Demonstrated experience in sales, leasing, or a customer-facing residential real estate role.
• Strong communication and interpersonal skills with an natural ability to build rapport quickly.
• High conversion orientation and comfort guiding prospects through a decision process.
• Detail-oriented with the ability to manage multiple prospects, showings, and follow-up sequences simultaneously.
• Proficiency in CRM platforms and property management software. Experience with GHL and Yardi is considered an asset.
• Knowledge of the Alberta rental market and AHRC compliance considerations is considered an asset.
• Professional demeanor with an unwavering commitment to delivering exceptional customer service.
• Valid driver's licence and reliable transportation.
• Must be available to work evenings and weekends. This is a part-time role scheduled during peak leasing hours.
• RECA licence or willingness to obtain (education reimbursement provided by Zen Residential).

Why Join Zen Residential?

• Competitive part-time compensation with a performance-based bonus program tied to leasing milestones.
• Paid vacation.
• RECA education reimbursement.
• Professional development opportunities.
• Career advancement within a growing organization.
• Supportive and collaborative team environment.

At Zen Residential, you will have the opportunity to make an meaningful impact while building a rewarding career with one of Western Canada's fastest-growing property management companies.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Zen Residential Ltd. is committed to creating an inclusive and diverse workplace. We welcome applications from individuals of all backgrounds, experiences, and identities and are committed to providing an equitable recruitment and employment experience for all.