Communications Manager

Company 1 - The Manufacturers Life Insurance Company; Toronto; On-site; CAD 84,000 - 152,000; Full time

Job summary

A leading international financial services group seeks a Communications Manager to lead strategic communications for the Manulife Wealth business. This role involves developing communication strategies, collaborating across teams, and enhancing brand presence while offering competitive salary and professional growth opportunities.

Benefits

Competitive salary and benefits packages

Flexible work policies

Professional development opportunities

Strong work-life balance

Variety of customizable benefits

Qualifications

• 6+ years of communications experience in a fast-paced environment preferably in wealth management.
• Proven experience in a communication management role within a corporate or agency setting.
• Ability to craft compelling narratives and engage stakeholders effectively.

Responsibilities

• Develop and implement comprehensive communication strategies.
• Collaborate with cross-functional teams for aligned messaging.
• Monitor and analyze communication metrics for effectiveness.

Skills

Stakeholder management

Strategic communication

Project management

Writing and storytelling

Analytical skills

Education

University degree in journalism, communications, or marketing

Advanced degree or certification (a plus)

Job description

We are seeking a dynamic and experienced Communications Manager to lead and execute the development and implementation of strategic communication initiatives for independent advisors across Canada on behalf of the Manulife Wealth business. The Communications Manager will be responsible for driving impactful internal communications and enhancing the Manulife Wealth's brand presence across various internal channels. Reporting to the Director, Investment Communications, this role requires a strategic thinker with exceptional writing and storytelling skills, along with a proven track record in building and maintaining positive stakeholder relationships.

Responsibilities

• Develop and implement comprehensive communication strategies to effectively convey business key messages and initiatives that are engaging, informative and audience focused.
• Collaborate with cross-functional teams to ensure consistent and aligned messaging across all internal communication platforms.
• Drive operational efficiencies and establish processes to enable easier compliance reviews, materials creation, and quality improvements.
• Provide marketing support as required including strategy, print collateral, and social media.
• Monitor and analyze communication metrics to track effectiveness and provide actionable insights for continuous improvement.
• Budget and expense tracking, monthly forecasts and accrual reporting as required.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• 6+ years of communications experience in a fast-paced environment preferably in wealth management industry / dealer or related field.
• University graduate (advanced degree or certification a plus) related to journalism, communications, or marketing.
• Proven experience in a communication management role, preferably within a corporate or agency setting.
• Excellent written and verbal communication skills, with a strong ability to craft compelling narratives and distill complex or detailed information into concise messages that resonate with and inspire action for independent advisor audiences.
• Strong project management skills, with the ability to prioritize and manage multiple initiatives simultaneously.
• Ability to act as a liaison and influence key stakeholders across business areas and functions, generating consensus while keeping the core business objectives in mind.
• Strategic thinker with a creative mindset and a passion for driving impactful communication tactics.
• Ability to work collaboratively in a fast-paced environment and effectively engage with internal and external stakeholders.
• A motivated self-starter with a high energy level and strong work ethic

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture

We lead with our Values every day and bring them to life together.

• Boundless opportunity

We create opportunities to learn and grow at every stage of your career.

• Continuous innovation

We invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity and Inclusion

We foster an inclusive workplace where everyone thrives.

We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Salary range is expected to be between

84,375.00 CAD - $151,875.00 CAD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education / training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption / surrogacy and wellness benefits, and employee / family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

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