Commercial Account Manager

The Insurance Market; Ontario; Remote; CAD 60,000 - 80,000; Full time

Job summary

The Insurance Market is seeking a detail-driven Commercial Lines Account Manager to service a portfolio of SME clients. This role offers the flexibility of remote work while being part of a collaborative team. Candidates should have 3-7 years of experience in account management and a strong knowledge of commercial insurance products.

Benefits

Health and dental benefits

Paid vacation and personal days

Continuing education support

Career growth opportunities

Qualifications

• 3–7 years of experience in commercial lines account management.
• Strong working knowledge of SME risks and commercial insurance products.
• Comfortable in a hybrid or remote working environment.

Responsibilities

• Manage and service a book of small to mid-sized commercial clients.
• Handle renewals, policy changes, and client inquiries.
• Build and maintain strong relationships with clients and insurer partners.

Skills

Client satisfaction

Communication

Organization

Detail-oriented

Proactive

Tools

Insurer portals

Quoting tools

Job description

1 day ago Be among the first 25 applicants

Are you an experienced and detail-driven Commercial Lines Account Manager looking for an exciting new opportunity?This role focuses on servicing a portfolio of SME clients across a variety of industries.

Do you want the flexibility of working remotely while still being part of a collaborative and dynamic team? If so, we’d love to hear from you!

At The Insurance Market, we’re more than just an insurance brokerage—we’re a team of passionate professionals dedicated to providing top-tier service and building lasting client relationships.

Your role and Responsibilities:

• Manage and service a book of small to mid-sized commercial clients, ensuring a high level of client satisfaction

• Handle renewals, policy changes, re-marketing, certificates, and client inquiries with confidence and accuracy

• Quote new business and renewal accounts using insurer portals and manual submissions where required

• Maintain accurate and timely documentation in our brokerage management system

• Build and maintain strong relationships with both clients and insurer partners

• Identify client needs, provide professional recommendations, and ensure adequate coverage

• Stay up to date with insurance products, market conditions, and underwriting guidelines

What We’re Looking For:

• 3–7 years of experience in a commercial lines account management role within a brokerage

• Strong working knowledge of SME risks and commercial insurance products

• Familiarity with insurer portals and quoting tools

• Organized, detail-oriented, and able to manage multiple priorities

• Excellent communication and client service skills

• Proactive, solution-oriented, and confident working independently

• Comfortable in a hybrid or remote working environment

Why Join The Insurance Market Team:

• Competitive salary based on experience

• Health and dental benefits

• Paid vacation and personal days

• Supportive, team-oriented environment

• Continuing education support and career growth opportunities

Send your resume to [e-mail]

Join The Insurance Market—where your career thrives, and your contributions make a difference!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Insurance

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