Commercial Account Manager

BrokerLink; Aurora; On-site; CAD 60,000 - 80,000; Full time

Job summary

BrokerLink is seeking a Commercial Account Manager for their Aurora office. The role involves assisting with new business, providing customer service, and managing insurance-related tasks. Ideal candidates will have at least 3 years of commercial insurance experience and strong organizational skills. Join a company that values integrity and offers numerous growth opportunities.

Benefits

Flexible health and dental benefits

Personal Spending allowance for a healthy lifestyle

RRSP with company matching

Employee Share Purchase Plan with matching

Dress for your day policy

Paid Time Off including personal and vacation

Recognition as one of Canada's best employers

Qualifications

• Minimum 3 years of commercial insurance experience, including property, casualty, and auto preferred.
• RIBO licensing required.
• Ability to pass criminal and credit checks.

Responsibilities

• Assist the Account Executive with quoting and binding new business.
• Provide prompt customer service and address concerns.
• Prepare documentation for insurers and issue certificates.

Skills

Organizational skills

Analytical skills

Communication skills

Education

High school or post-secondary education

Tools

MS Office

Epic

Job description

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Being a part of BrokerLink means you embody our core values: act with integrity, respect others, have a customer-driven mindset, strive for excellence, and treat others with generosity. These values underpin our diversity and inclusion initiatives, fostering a respectful and inclusive work environment.

We seek like-minded individuals committed to delivering exceptional customer service and maintaining professionalism.

We are invested in your success! Our mission, “we’re here to help people,” motivates us to retain talented team members long-term. We offer numerous growth opportunities in a supportive environment that values our most important assets—our employees. With over 200 offices across Canada, ask us about our flexible work arrangements!

We are hiring a Commercial Account Manager to join our Commercial Team at our Aurora/Barrie, Ontario office on a permanent full-time basis.

As part of our employee promise, here are some of the benefits of working with us:

• Flexible health and dental benefits
• Personal Spending allowance for a healthy lifestyle
• RRSP with company matching
• Employee Share Purchase Plan (TSX: IFC) with matching
• Dress for your day policy
• Competitive salary with bonus potential
• Employee discounts on brands like Apple, Bell, Rogers, and more
• Paid Time Off including personal, volunteer, exam/study, jury duty, and starting at 3 weeks of vacation annually
• Recognition as one of Canada's best employers (Kincentric 2024)

Role Responsibilities:

• Assist the Account Executive with quoting and binding new business, including preparing applications and reports
• Gather additional information for underwriters and complete applications
• Provide prompt customer service, including advice, insurance explanations, and addressing concerns
• Prepare quotes, coverage comparisons, and update customer files
• Process new business, endorsements, renewals, and cancellations
• Follow up on payments and assist with accounts receivable management
• Handle incoming commercial paperwork
• Prepare documentation for insurers and issue certificates
• Communicate with insurers, negotiate renewal terms, and manage endorsements
• Prepare loss notices and follow up on claims with adjusters

Candidate Requirements:

• High school or post-secondary education
• Minimum 3 years of commercial insurance experience, including property, casualty, and auto (preferred)
• RIBO licensing
• Proficiency in MS Office; experience with Epic is an asset
• Strong organizational and analytical skills
• Excellent communication skills
• Ability to pass criminal and credit checks
• Previous sales experience is an asset

We appreciate your interest; only shortlisted candidates will be contacted. BrokerLink is committed to accessibility and will provide accommodations upon request during the recruitment process.

We celebrate diversity and strive to create an inclusive environment where all team members and customers feel valued and welcomed.

Discover more about BrokerLink at our dedicated webpage: https://www.brokerlink.ca/campaign/discover-brokerlink

Join our team and make a difference!