Collections Specialist: Resolve Payments & Cash Flow

Manpower, Inc.; Delta; On-site; CAD 36,000 - 52,000; Full time

Job summary

Manpower in Delta, BC is seeking a Collections Specialist to join their team. You will contact customers with outstanding accounts and work toward timely payments within a structured Monday-to-Friday schedule.

The role emphasizes careful documentation, clear communication, and proactive problem solving to move accounts forward within a professional environment. This is a hands-on position focused on cash flow and customer service.

Qualifications

• Experience in collections, accounts receivable, or a customer-focused payment resolution role.
• Strong communication skills to handle account conversations clearly and professionally.
• Detail-oriented approach to reviewing records and maintaining documentation.
• Ability to investigate payment issues and follow through to resolution.

Responsibilities

• Contact customers regarding outstanding accounts to support timely payment.
• Resolve payment issues by investigating account details and coordinating next steps.
• Review account records to ensure accuracy and identify discrepancies or missing information.
• Process collections activities in line with established procedures and documentation standards.
• Maintain accurate documentation throughout the collections process.

Skills

Collections experience

Communication skills

Detail-oriented

Problem solving

Customer-focused

Job description

Manpower in Delta, BC is seeking a Collections Specialist to join their team. You will contact customers with outstanding accounts and work toward timely payments within a structured Monday-to-Friday schedule.

The role emphasizes careful documentation, clear communication, and proactive problem solving to move accounts forward within a professional environment. This is a hands-on position focused on cash flow and customer service.