Collections Specialist

Swim Recruiting; Coquitlam; On-site; CAD 50,000 - 64,000; Full time

Benefits offered by this job

Benefits

Paid time off

Performance-based bonus

Job summary

Swim Recruiting is seeking an experienced Collections & AR Specialist based in Coquitlam, BC. You will focus on B2B collections, reduce aging AR, and support the AR Lead by resolving discrepancies and negotiating settlements when appropriate.

This full-time role emphasizes communication across Project Managers, Sales, Controller, CFO, and the Owner/Founder, with a focus on improving cash flow. Salary range $50,000–$64,000 plus benefits and performance-based bonus.

Qualifications

• 2+ years recent and relevant collections experience in a mid-sized organization, preferably BC-based.
• Predominantly B2B collections experience with strong communication skills.
• Self-motivated, detail-oriented, and customer-service oriented.

Responsibilities

• Support the AR Lead on collecting a high amount of funds owed to the company.
• Develop payment plans and negotiate settlements when appropriate to balance relationships and company objectives.
• Collaborate with Project Managers, Sales Managers, Controller, CFO, and Owner/Founder to improve cash flow.

Job description

Exciting opportunity for someone with plenty of experience in business-to-business (B2B) collections who thrives on internal & external communication, and collecting on significant funds. There are not many opportunities like this in Greater Vancouver. Working with an entrepreneurial, growing, and dynamic company. Opportunity for long-term career development based on performance and results. Based in Coquitlam.

Who- the Company:

Our client is a mid-size business in the construction sector that is undergoing a very exciting time of growth and transformation. The company has recently made a significant acquisition and is inheriting a significant amount of aged A/R to collect on.

What- the Role:

Our client is seeking a new Collections & AR Specialist. This is a full-time permanent role. The short-to-medium term goal for the Collections & AR Specialist is to supporting the Collections & AR Lead on collecting on a very high amount of funds owed to the company. This will involve a focus on customer communication (almost entirely B2B) and resolving outstanding balances. The Lead will research account issues by reviewing completed work, invoicing timelines, payment history, and supporting documentation to identify and resolve discrepancies. This new Collections team, and the broader accounting & finance team, will develop payment plans and potentially negotiate settlements or reductions in amounts due when appropriate, balancing customer relationships with the company’s financial objectives. The Specialist will help their direct boss with the creation of new revenue and billing systems for the organization moving forward. The A/R at this company is very complex (project-based, WIP/work in progress, etc.), and we are looking for a true A/R & Collections an intermediate level Collections professional to streamline and improve the processes as it pertains to invoicing, customer communication, cross-departmental collaboration, cost estimations, and cash collection. The main mandate for the Specialist and their boss will be to reduce the WIP figures and greatly decrease the outstanding A/R that is at 90+ days, thereby improving the overall cash flow and enabling the company to continue on with it’s track record of success and growth. The Specialist will work closely with the Project Managers, Sales Managers, the Controller, the CFO, the Company Owner/Founder, etc.

Who- the Candidate:

We are seeking candidates with 2+ years recent & relevant collections experience in a medium-sized organization, preferably BC-based and predominantly B2B. This is not really an accounting position, although an understanding of accounting would certainly be appreciated and useful. This is at it’s a heart a strategic role- we are looking for people who are self-motivated and who will treat this business as if it’s their own. We are most keen to speak with candidates who would be excited to build a legacy and by the opportunity to look back in 2 months, 6 months, 1 year, and say "Wow, we’ve accomplished THIS for the company, and it’s made a huge positive impact." Qualified candidates must be highly efficient, detail-oriented, professional, persistent, business-savvy, and customer-service oriented. We are looking for people who are extremely self-motivated and who take pride in high quality work. Prior experience with a similar project-based business where B2B customers are billed for services rendered- i.e. construction, machinery repairs, restoration services, etc- is VERY highly preferred.

Where:

Based in Coquitlam. Good commute location for someone living in Coquitlam, of course, as well as Port Coquitlam, Port Moody, Maple Ridge, Pitt Meadows, North Surrey, East Burnaby, etc.

How Much:

Base salary commensurate with experience, skills, qualifications, and track record of success in similar collections-focused roles. For now the range we have in mind is $50,000 to $64,000, but we are happy to speak with folks who have more experience and are therefore seeking a higher compensation! The Specialist will also receive benefits, paid time off, and a performance-based bonus based on success in collecting on aged AR.