Collection Specialist

Titanium Logistics, Inc.; Bolton; Hybrid; CAD 55,000 - 65,000; Full time

Benefits offered by this job

Group benefits

Health & dental

Career growth

Team events

Job summary

Titanium Transportation Group Inc. is seeking a Collection Specialist in Bolton, Ontario. You will contact customers to manage receivables, reconcile accounts, and resolve payment discrepancies while coordinating with internal teams. Strong communication and organizational skills are essential.

The role emphasizes handling client relations in collections, monitoring account activity, and ensuring timely payments within a busy transportation environment.

Qualifications

• 3-5 years of work experience in collections is required.
• Post secondary education in a related field is an asset.

Responsibilities

• Contact customers to manage collections (receivables).
• Reconcile accounts and resolve payment discrepancies.
• Communicate with customers and internal departments using all methods of communication.
• Perform clerical duties as needed.
• Manage client relations related to collections and credit management.
• Use software to monitor customer accounts and investigate payment discrepancies.
• Enforce prompt action on overdue accounts and escalate as needed.
• Coordinate payment information updates and account changes.

Skills

Collections

Customer relations

Communication

Time management

Education

Post secondary education in related field

Tools

Great Plains

TMW

Job description

Bolton Terminal (Head Office)
32 Simpson Rd
Bolton, ON L7E1G9, CAN

Description

CollectionSpecialist

About theRole /Key Accountabilities:

• Reporting to theManager,Credit&/Collectionsand willbe responsible forcontacting customers to manage collections (receivables)
• Responsible for account reconciliation and resolving payment discrepancies
• Communicating with customers and internal departments using all methods of communication
• Performing clerical duties as needed
• Managing all levels of client relations specific to collections and general inquiries, and overall credit management
• With the use of various software, manage customer database andmonitorall account activities, including investigating payment discrepancies
• Enforce prompt action on overdue accounts and engage inappropriate meansof collection activities
• Coordinate payment information updates and customer account changes as assigned
• Other relevant duties as assigned

Position Requirements:

• 3-5years’workexperienceinCollectionsrequired
• Post secondary education in a related fieldan asset
• Experience within the transportation/ supply chainindustryan asset
• Experience withand with Great Plains and TMW softwarean asset
• Pursuit of a CCP designation an asset

What's In It for You?

• Competitive salary ($55,000-$65,000 per year)
• Career growth opportunity within an industry leadinglogisticscompany
• Group Benefits offered - health and dental
• Employee engagement events
• Detail orientated with exceptional time management skills
• Excellent written and verbal communication skills.
• Exceptional level of organizational skills.
• Strong interpersonal skills with the ability to collaborate effectively with internal and external stakeholders.

Titanium TransportationGroup Inc.iscommitted toprovidingaccommodationthroughouttherecruitment process for individualswith disabilities, in line withthe AccessibilityforOntarians with Disabilities Act. If you need accommodation, reachout to our HRteam at [e-mail] andwe'llworkwith you to understandwhatis needed. Wethankallapplicantsin advance;however,onlyapplicantsbeing consideredfor an interview will be contacted.