Collections and Administrative Specialist

ATTA Elevators; Vaughan; On-site; CAD 55,000 - 65,000; Full time

Job summary

ATTA Elevators in Concord, Ontario is seeking a Collections and Admin Specialist to manage day-to-day accounts receivable across Canadian and U.S. entities.

You will coordinate with Billing and Operations to resolve disputes and ensure timely payments. The ideal candidate has a degree or diploma in Accounting/Finance, 5–7 years of B2B collections experience, strong communication and negotiation skills, and proficiency in MS Office; Dynamics 365 is an asset.

Qualifications

• D qualification in Accounting/Finance/Business Administration required.
• 5–7 years of B2B collections experience.
• Strong communication, negotiation, analytical and organizational skills.

Responsibilities

• Manage day-to-day collections and AR across multiple Canadian and U.S. entities.
• Review AR aging, prioritize overdue accounts, and follow up with customers by phone/email.
• Collaborate with Billing, Operations, Project Managers and Service teams to resolve invoice issues.
• Reconcile accounts, investigate discrepancies, and escalate significant delinquencies.
• Maintain accurate collection notes and provide weekly payment updates.

Skills

Communication

Negotiation

Analytical thinking

Organizational skills

Education

Degree or diploma in Accounting/Finance/Business Administration

Tools

Microsoft Office

Microsoft Dynamics 365 Business Central

Job description

Collections and Administrative Specialist

Full Time National, Concord, ON, CA 1 Attachments

2 days ago Requisition ID: 1002

Salary Range: $55,000.00 To $65,000.00 Annually

Job Title

Collections and Admin Specialist (Concord, ON)

THE COMPANY

ATTA Elevators provides commercial elevator maintenance, modernization, and new installation services for local and national clients. We believe in partnerships and clear, transparent communication with both our external and internal customers.

ATTA Elevators is part of the rapidly expanding ATTA group of companies which is one of the fastest growing independent elevator companies in North America. ATTA Elevators has offices spanning across both Canada and the USA.

Our business is based on class-leading customer service, and we require top-tier talent that can handle the stresses of exponential growth while still delivering a legendary customer experience.

THE POSITION

We are seeking a highly skilled and motivated Collections and Admin Specialist to manage day-to-day collection activities in a dynamic and fast-paced corporate environment.

Reporting to the Controller, the ideal candidate will have strong B2B collections experience, excellent communication skills, and a hands-on approach to managing customer accounts.

This is an on-site position based in Concord, Ontario. The role requires a strong understanding of customer ledgers and accounts receivable processes across multiple Canadian and U.S. legal entities.

DUTIES & RESPONSIBILITIES:

• Manage day-to-day collections and outstanding accounts receivable across multiple Canadian and U.S. legal entities.
• Review AR aging regularly, prioritize high-value and overdue accounts, and proactively follow up with customers by phone and email to secure payment commitments.
• Maintain accurate collection notes and provide weekly updates on expected payments, overdue balances, disputed invoices, and accounts requiring escalation.
• Work closely with Billing, Operations, Project Managers, and Service teams to resolve invoice disputes, purchase order issues, missing documentation, and other matters delaying payment.
• Monitor invoices submitted through customer portals and follow up on rejected, pending approval, or unpaid invoices to ensure timely processing and collection.
• Reconcile customer accounts and investigate discrepancies, including short payments, deductions, unapplied payments, and other account differences.
• Monitor customer payment trends and credit risk, elevate significantly overdue accounts to management, and support the Controller with AR reporting and continuous improvement of collection processes.
• Take ownership of vendor portals, including maintaining company profiles, monitoring requests, and ensuring information remains accurate and up to date.
• Coordinate and upload requested company documentation through vendor portals, including certificates of insurance, W-9/W-8 forms, banking information, licenses, and other compliance documents.

QUALIFICATIONS & SKILL REQUIREMENTS:

• Degree or diploma in Accounting, Finance, Business Administration, or a related field, with 5–7 years of B2B collections experience.
• Strong communication, negotiation, analytical, and organizational skills with the ability to manage high-volume collections.
• Proficiency in Microsoft Office; experience with Microsoft Dynamics 365 Business Central is an asset.

We thank all applicants for applying; however, only those candidates selected for an interview will be contacted.

Attachments (1)

Job Description - Collections and Admin Specialist.docx