Accounts Receivable Administrator (Collections)

Tomlinson Group of Companies; Ottawa; On-site; CAD 45,000 - 57,000; Full time

Benefits offered by this job

Competitive wages

Bonus programs

Health and dental benefits

Tuition reimbursement

Retirement benefits

Family environment

Employee discounts

Job summary

Tomlinson Group of Companies is seeking an Accounts Receivable Administrator to support collections, cash application, account reconciliations and customer account management at our Ottawa location.

This role requires detail orientation and strong communication to work with sales and management to reduce delinquencies, handle month-end close support, and ensure accurate invoicing and refunds.

We offer competitive wages, health benefits, training programs, and a family-oriented team environment.

Qualifications

• CCP designation would be an asset but is not required.
• 2-4 years of related industry and financial experience.
• Willingness to work a flexible schedule.
• Strong attention to detail.
• Proficient in MS Office: Excel and Outlook.

Responsibilities

• Manage collections activities via calls and written correspondence per policies.
• Review and recommend credit worthiness of customers.
• Assist with delivery of invoices to customers when required.
• Support month-end and year-end close processes.
• Compile information to support refunds and adjustments.
• Participate in AR reviews and report AR status.
• Provide professional customer service and resolve discrepancies.
• Perform customer account reconciliations (external and related parties).
• Aim to reduce delinquency in a goal-oriented environment.
• Engage Sales and Senior Management to accelerate collections.
• Communicate with Sales about customer accounts promptly.
• Maintain cooperative relationships with external and internal customers.
• Perform other tasks as needed to support the organization.

Skills

Attention to detail

Interpersonal skills

Communication skills

Flexibility

Tools

MS Office

Excel

Outlook

Job description

Accounts Receivable Administrator (Collections)

We are seeking a detail-oriented Accounts Receivable Administrator to support collections, cash application, account reconciliations, and customer account management. The ideal candidate is highly organized, customer-focused, and thrives in a fast-paced, high-volume environment.

Location: 100 Citigate Drive, Ottawa, ON

Vacancy Type: Replacement

DUTIES & RESPONSIBILITIES

• Managecollection activities (calls and/or written correspondence) utilizing established policies & procedures Review and recommend credit worthiness of both existing and new customers
• Assist with delivering invoices to customers if required
• Assistswithmonth-end andyear-endclose processesas required
• Compile appropriate information to support refunds and adjustments
• Participate in regular AR reviews with team members and report on AR status (AR summary, suspended customers, action item review, etc.)
• Provideprofessionalcustomerservicewhiletryingtoresolveclientdiscrepancies/issues Responsible for customer account reconciliations (external and related party)
• Accountablefor reducing delinquency of customer accounts in a goal-oriented organization
• Enlistthe efforts ofSales and Senior Managementwhen necessary toaccelerate the collection process
• Mustcommunicate&follow-upeffectivelywithSalesdepartmentregardingcustomeraccountsonatimelybasis. Establish and maintain effective and cooperative working relationships with both external and internal customers Perform other assigned tasks and duties necessary to support the organization

REQUIREMENTS

• CCPdesignation would be an asset but is not required
• 2-4yearsofrelatedindustryandfinancialexperiencewithpreferencegiventothosewithexperienceworkinginamid to large company with a high volume of transactions
• Workrequireswillingnesstosometimesworkaflexibleschedule Strong attention to detail
• Goodworking knowledgeof MSoffice: Excel,Outlook, etc.
• Stronginterpersonal/communication skillswith theability towork effectivelywith differentlevels ofthe organization

WORKING CONDITIONS

• Standard office environment
• Additional hours may be required during the month-end, quarter-end or year-end reporting cycles

COMPENSATION INFORMATION

The expected range for this position is $45,000 - $57,000 annually. Placement within the range is dependent on a variety of factors including qualifications and experience.

TOMLINSON OFFERS

• Competitive wages
• Bonus programs
• Employer paid health and dental benefits
• Extensive training programs and tuition reimbursement
• Retirement benefits program
• Family-oriented team environment
• Employee discounts and other rewards programs

The Tomlinson Group of Companies encourages applications from all qualified candidates. Please contact Human Resources if you need accommodation at any stage of the application process or want more information on our accommodation policies. We are committed to leveraging the latest technology to enhance our recruitment process. We may use AI tools in the screening and selection of candidates to efficiently and fairly assess all applicants. A Recruiter will review all results generated by AI. If you have any questions, please contact our HR department.