Collection Specialist

Titanium Transportation Group Inc.; Bolton; On-site; CAD 55,000 - 65,000; Full time

Benefits offered by this job

Group benefits (health & dental)

Employee engagement events

Job summary

Titanium Transportation Group Inc. is seeking a Credit & Collections professional in Bolton, Ontario. You will report to the Manager, Credit & Collections and contact customers to manage receivables while reconciling accounts and resolving payment discrepancies.

You will communicate with customers and internal teams, perform clerical tasks, and oversee all levels of client relations related to collections and credit management. Experience with Great Plains and TMW is an asset.

Qualifications

• 3-5 years of work experience in Collections required.
• Proficient MS Office Suite experience required.
• Post secondary education in a related field an asset.
• Experience with Great Plains and TMW software an asset.

Responsibilities

• Contact customers to manage collections (receivables).
• Perform account reconciliation and resolve payment discrepancies.
• Communicate with customers and internal departments using all methods.
• Perform clerical duties as needed.
• Manage all levels of client relations related to collections and credit management.
• Use software to manage customer database and monitor all account activities.
• Enforce prompt action on overdue accounts and pursue appropriate collection actions.
• Coordinate payment information updates and customer account changes; perform other duties as assigned.

Skills

Collections

Credit management

Customer communication

MS Office

Education

Post-secondary education in related field

CCP designation (asset)

Tools

Great Plains

TMW

Job description

• Reporting to the Manager, Credit & /Collections and will be responsible for contacting customers to manage collections (receivables)


• Responsible for account reconciliation and resolving payment discrepancies


• Communicating with customers and internal departments using all methods of communication


• Performing clerical duties as needed


• Managing all levels of client relations specific to collections and general inquiries, and overall credit management


• With the use of various software, manage customer database and monitor all account activities, including investigating payment discrepancies


• Enforce prompt action on overdue accounts and engage in appropriate means of collection activities


• Coordinate payment information updates and customer account changes as assigned


• Other relevant duties as assigned

About the Role / Key Accountabilities:

• Reporting to the Manager, Credit & /Collections and will be responsible for contacting customers to manage collections (receivables)


• Responsible for account reconciliation and resolving payment discrepancies


• Communicating with customers and internal departments using all methods of communication


• Performing clerical duties as needed


• Managing all levels of client relations specific to collections and general inquiries, and overall credit management


• With the use of various software, manage customer database and monitor all account activities, including investigating payment discrepancies


• Enforce prompt action on overdue accounts and engage in appropriate means of collection activities


• Coordinate payment information updates and customer account changes as assigned


• Other relevant duties as assigned

Position Requirements:

• 3- 5 years’ work experience in Collections required


• Proficient MS Office Suite experience required


• Post secondary education in a related field an asset


• Experience within the transportation/ supply chain industry an asset


• Experience with and with Great Plains and TMW software an asset


• Pursuit of a CCP designation an asset

What's In It for You?

• Competitive salary ($55,000-$65,000 per year)


• Career growth opportunity within an industry leading logistics company


• Group Benefits offered - health and dental


• Employee engagement events

Position Competencies:

• Detail orientated with exceptional time management skills


• Excellent written and verbal communication skills.


• Exceptional level of organizational skills.


• Strong interpersonal skills with the ability to collaborate effectively with internal and external stakeholders.

Titanium Transportation Group Inc. is committed to providing accommodation throughout the recruitment process for individuals with disabilities, in line with the Accessibility for Ontarians with Disabilities Act. If you need accommodation, reach out to our HR team at [e-mail] and we'll work with you to understand what is needed. We thank all applicants in advance; however, only applicants being considered for an interview will be contacted.

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