NOC 14202 - Collection clerks

Gtrworldwide; Regina; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive wages

Supportive work environment

Opportunities for growth

Training support

Job summary

GTR Worldwide is seeking an Accounts Receivable / Collections specialist in Regina, Canada to manage overdue accounts and recover balances. You will contact customers, review accounts, and maintain precise records while coordinating with internal teams.

The role requires at least one year in AR/collections, with strong communication skills and proficiency in Microsoft Office and accounting/CRM software. Paid benefits and growth opportunities are offered.

Qualifications

• Minimum one year of experience in collections, accounts receivable or office clerical work.
• Proficiency with Microsoft Office applications and accounting/CRM software.
• Strong verbal and written communication and professional telephone manner.

Responsibilities

• Contact customers by phone, email, or mail to request payment and negotiate repayment arrangements.
• Review customer accounts, prepare and send invoices, statements and collection notices.
• Record and apply payments, adjustments and credits accurately in accounting systems.
• Investigate and resolve billing discrepancies, disputes and returned payments with customers and internal departments.
• Prepare regular reports on collection status, aging accounts and recovery actions for management.
• Maintain organized, confidential files and documentation related to collections and account activity.

Skills

Negotiation

Data entry

Time management

Customer service

Accounting software

Attention to detail

Education

Secondary school diploma

Post-secondary in business/accounting

Tools

Microsoft Office

Accounting/CRM software

Job description

Job Summary

Performs account receivable and collections activities to manage overdue accounts and recover outstanding balances. Maintains accurate records and communicates with clients and internal teams to resolve billing issues.

Number of Positions 1

Main Duties

• Contact customers by phone, email, or mail to request payment and negotiate repayment arrangements.
• Review customer accounts, prepare and send invoices, statements and collection notices.
• Record and apply payments, adjustments and credits accurately in accounting systems.
• Investigate and resolve billing discrepancies, disputes and returned payments with customers and internal departments.
• Prepare regular reports on collection status, aging accounts and recovery actions for management.
• Maintain organized, confidential files and documentation related to collections and account activity.

Requirements

Secondary school diploma; post-secondary education in business, accounting or a related field is an asset. Minimum one year of experience in collections, accounts receivable or office clerical work. Working knowledge of basic accounting principles and recordkeeping practices. Proficiency with Microsoft Office applications and experience using accounting or CRM software. Strong verbal and written communication skills and professional telephone manner. Ability to handle confidential financial information, prioritize tasks and maintain attention to detail.

Required Skills

• Effective negotiation and persuasion skills for resolving overdue accounts
• Accurate numeric and data-entry skills
• Strong organizational and time-management abilities
• Customer service orientation and conflict resolution
• Proficiency with spreadsheets and accounting software
• Attention to detail and accuracy in recordkeeping

Benefits

Benefits include competitive wages, supportive work environment, opportunities for growth, training support, and other employer-specific benefits depending on the position and location.

About GTR Worldwide

We are a Canadian immigration, recruitment, and settlement company based in Canada, with multiple branches across the globe. We support clients who have decided to relocate to the land of opportunities by offering services related to employment, education, immigration, recruitment, and settlement. At GTR Worldwide, we aim to provide professional Canada visa consultancy and recruitment support to help newcomers feel informed, prepared, and confident. We assist a wide range of clients and agents from around the world and work to build their strengths and confidence so they can pursue opportunities in Canada.