Collection Agent

Kelly; Mississauga; Hybrid; CAD 24,000 - 34,000; Full time

Benefits offered by this job

Vehicle Purchase Plan

On-site gym

Cafeteria

Warm environment

Job summary

Nissan Canada Inc. in Mississauga, ON, is seeking a Collections Representative to join via Kelly Services.

The role focuses on maximizing recoveries while minimizing losses and coordinating with legal counsel and vendors to recover security and establish repayment schedules with debtors. This is a Kelly Services assignment through Nissan Canada until mid-February 2027 with potential extension, offering a hybrid schedule (Mon-Thu in-office, Fri work-from-home) and a pay of $21.00/hr plus 4%

Qualifications

• Experience in Collections or Accounts Receivables.
• Strong English communication, verbal and written.
• Proficiency in Word, Excel, and Outlook.
• Ability to multi-task with attention to detail.

Responsibilities

• Make collection calls and/or send correspondence for accounts past due over 5 days
• Provide exemplary customer service focused on resolving collection issues and account discrepancies
• Collaborate to reduce delinquency rates in assigned regions and queues
• Conduct additional research or skip tracing as needed
• Answer inquiries from customers and dealers about accounts
• Uphold quality standards in all interactions

Skills

Collections experience

Customer service

Attention to detail

Education

University degree

Tools

Word

Excel

Outlook

Job description

Are you ready to join a dynamic team with great growth potential? We are currently seeking a Collections Representative to join Nissan Canada's team in Mississauga, ON, through Kelly Services. This exciting role will involve maximizing recoveries while minimizing collection losses. You'll collaborate with legal counsel, bailiffs, and other vendors to recover security and establish repayment schedules with debtors.

This is an assignment through Kelly Services for Nissan Canada until mid-February 2027 with possibility of extension

What's In It for You?

• Location: Nissan Canada Inc. headquarters, accessible by public transportation near Highway 401 & 427 in Mississauga
• Schedule: Mon to Thursday in the office, working from home on Fridays (9am-5:30pm) with required rotation 11:30am-8pm one week monthly
• Compensation: $21.00/hr + 4% Vacation
• Additional Perks: Vehicle Purchase Plan, on-site gym, subsidized cafeteria, and a warm, friendly environment
• Professional Growth: Free training opportunities available through myKelly.ca

A Day in the Life:

• Make collection calls and/or send correspondence for accounts past due over 5 days
• Provide exemplary customer service focused on resolving collection issues and account discrepancies
• Collaborate to reduce delinquency rates in assigned regions and queues
• Conduct additional research or skip tracing as needed
• Answer inquiries from customers and dealers about accounts
• Uphold quality standards in all interactions

Who We’re Looking For:

• Strong English communication skills, both verbal and written
• University degree preferred
• Experience in Collections or Accounts Receivables
• Proficiency in Word, Excel, and Outlook, with adaptability to new computer systems
• Ability to multi-task with attention to detail and accuracy

Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.