Collections Specialist

Kelly Services (Canada), Ltd.; Mississauga; On-site; CAD 43,000 - 45,000; Full time

Benefits offered by this job

Uncapped commission

Opportunity to develop and grow

Job summary

A dynamic customer service firm in Mississauga is seeking a permanent Collections Specialist to work onsite. Responsibilities include recovery actions on delinquent accounts, maintaining account history, and determining actionable steps for debt recovery. Candidates should possess a high school diploma, with a college diploma in Paralegal Studies as an asset, along with at least three years of collections experience. The role offers a salary of $43k - $45k plus uncapped commission, providing opportunities for professional growth.

Qualifications

• Minimum requirement of a high school diploma.
• A college diploma in Paralegal Studies would be an asset.
• At least three (3) years collections experience.

Responsibilities

• Recovery Action on delinquent Accounts including contact with debtors.
• Maintaining account history on the internal collections system.
• Ensuring adherence to client directives.

Skills

Strong Verbal and Written Communication skills

Excellent Organizational skills

Ability to work with a team

Attention to detail

Familiarity with standard collection industry software

Ability to adapt easily to custom built collection software

Education

High school diploma

College diploma in Paralegal Studies

Tools

Collection industry software

Job description

Kelly Services' dynamic customer in Mississauga, ON, is looking for a permanent Collections Specialist who can work onsite Monday to Friday.

Primary Duties

• Recovery Action on delinquent Accounts, including contact with debtors, discussing repayment and guiding where necessary with a view to achieving recovery of the account.
• Ability to perform skip tracing and attention to detail in determining avenues for debt recovery.
• Maintaining account history on the internal collections system
• Ensuring adherence to client directives
• Ensuring the achievement of various client centered and company targets.
• Determining whether customer files are actionable via legal remedies and preparing support for same

Qualifications and Skills

• Minimum requirement of a high school diploma
• A college diploma in Paralegal Studies would be an asset
• At least three (3) years collections experience
• Familiarity with standard collection industry software
• Ability to adapt easily to custom built collection software
• Strong Verbal and Written Communication skills
• Excellent Organizational skills
• Ability to work with a team
• $43k - $45k Salary plus uncapped commission
• Great opportunity to develop and grow

Why Kelly®?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.