Colleague Dining Program Lead in Luxury Hospitality

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Subsidized staff accommodation on-site

One complimentary meal per shift

Comprehensive benefits: Medical,Vision

Dental

Pension plan with employer matching

Employee travel program discounts

Mountain Explorer travel program

Staff discounts at resort amenities

Exclusive colleague perks

Job summary

Fairmont Jasper Park Lodge in Jasper, Alberta, seeks a Colleague Dining Manager to lead the vision, quality, and operations of our colleague dining program. You will ensure meals meet standards for taste, nutrition, and safety while collaborating with Culinary leadership on seasonal menus and cost controls.

Lead, coach, and schedule the cafeteria team; drive nutrition, wellness, and a premium dining culture; partner with HR to elevate morale and retention in a luxury hospitality environment.

Qualifications

• Minimum 3 years’ experience as a Leader in a fast paced high end restaurant required
• Excellent beverage and wine knowledge is required
• Previous point of sale system experience required
• Experience with Unionised environment an asset
• Computer literate in Microsoft Windows applications required
• University/College degree in a related discipline preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Responsibilities

• Ensure colleague meals meet standards for taste, nutrition, freshness, and consistency
• Collaborate with Culinary leadership on seasonal, balanced menu planning
• Maintain food safety (EHC), hygiene, and allergen controls
• Create and develop rotational menu formats and labels for presentation
• Gather feedback through surveys and engagement
• Translate insights into action plans
• Communicate improvements back to colleagues and champion The Hive (colleague communication channel)
• Design monthly colleague dining activations
• Partner with HR and leadership to enhance culture and morale
• Position the cafeteria as a point of pride
• Lead, coach, and schedule cafeteria team members
• Foster accountability and professionalism
• Lead food waste reduction and sustainability initiatives
• Partner with Culinary and Stewarding to maximize whole‑product usage
• Implement cost‑saving strategies through menu engineering and cross‑utilization
• Follow departmental policies, procedures and service standards
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions
• Other duties as assigned

Skills

Wine knowledge

POS experience

Union experience

Leadership

Communication

Organization

Interpersonal skills

Reliability

Teamwork

Guest focus

Education

Hospitality degree

Tools

Microsoft Windows

Job description

Fairmont Jasper Park Lodge in Jasper, Alberta, seeks a Colleague Dining Manager to lead the vision, quality, and operations of our colleague dining program. You will ensure meals meet standards for taste, nutrition, and safety while collaborating with Culinary leadership on seasonal menus and cost controls.

Lead, coach, and schedule the cafeteria team; drive nutrition, wellness, and a premium dining culture; partner with HR to elevate morale and retention in a luxury hospitality environment.