CLO Manager (12-Month Contract)

KPMG Canada; Abbotsford; Remote; CAD 73,000 - 110,000; Full time

Job summary

KPMG Canada is seeking a CLO Manager for a 12-month contract to manage external resources across Canada. The role involves advising hiring managers, handling complex cases, and ensuring compliance with legislative requirements. Ideal candidates will have a relevant degree and extensive experience in contingent workforce management.

Qualifications

• 5+ years’ experience in contract labour or contingent workforce management.
• Experience drafting and negotiating third-party agreements.
• Knowledge of immigration, taxation, and compliance issues.

Responsibilities

• Managing processes and resolving challenges related to external resources.
• Handling complex cases, escalations, and contract negotiations.
• Driving continuous improvement initiatives and participating in projects.

Skills

Stakeholder management

Communication

Attention to detail

Education

College or University degree in a relevant field

Tools

MS Office

Excel

ServiceNow

Flextrack

Job description

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Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause turning insight into opportunity for clients and communities around the world.

The Contingent Labour Office’s (CLO) mandate is to partner with the business to enable an expedited and customer-centric positive approach to engaging external resources, while balancing the commercial needs of the business with mitigating risk to the firm. This is achieved by:

• Utilizing internal contingent workforce expert practitioners, who stay current on market intelligence.
• Acting as trusted advisors to educate, challenge the status quo, and advise the business on creative solutions.
• Delivering a customer-centric approach by minimizing administration, anticipating needs, and collaborating closely with Hiring Managers.

Location

Anywhere in Canada considered; virtual work opportunity (1-2 days in office/month may be required).

What You Will Do

Reporting to the Leader of the CLO, the Contract Manager will manage processes and resolve challenges related to external resources across Canada, handling over 1000+ external resource cases per year. Responsibilities include:

• Advising and supporting Hiring Managers in engaging external resources.
• Handling complex cases, escalations, and contract negotiations.
• Managing risks related to classification, compliance, and third-party agreements, often partnering with legal, risk management, procurement, and other experts.
• Addressing high-risk cases involving legislative compliance, security, and other regulatory matters.

Responsibilities

• Promoting the CLO’s brand through a customer-centric approach.
• Managing cases in the vendor management system (Flextrack).
• Training stakeholders on system use and best practices.
• Conducting due diligence and maintaining case documentation.
• Managing complex cases involving negotiations, legal clauses, and risk assessments.
• Driving continuous improvement initiatives and participating in projects.
• Responding to inquiries, providing reporting, and managing stakeholder relationships.

Qualifications

• College or University degree in a relevant field.
• 5+ years’ experience in contract labour or contingent workforce management.
• Experience drafting and negotiating third-party agreements.
• Knowledge of immigration, taxation, and compliance issues.
• Strong stakeholder management and communication skills.
• Attention to detail and ability to manage multiple priorities.
• Proficiency with MS Office, especially Excel; experience with ServiceNow and Flextrack is an asset.

Additional Information

This position is based in BC region with a salary range of $73,000 to $109,500, plus potential bonuses. KPMG promotes diversity and inclusion, providing accommodations during the recruitment process upon request.