CLO Manager (12-Month Contract)

KPMG Canada; Toronto; Remote; CAD 80,000 - 120,000; Full time

Job summary

KPMG Canada is seeking a CLO Manager for a 12-month contract role. This position involves managing external resources and complex contract revisions while ensuring compliance with legislative requirements. The ideal candidate will have a degree, extensive experience in contingent workforce management, and the ability to work independently. This is a virtual position with minimal in-office requirements.

Qualifications

• 5+ years’ experience with contract labor or contingent workforce management.
• Experience drafting third-party agreements and liaising with multiple parties.
• Fluency in English, both written and oral.

Responsibilities

• Manage high-volume cases and complex contract revisions.
• Conduct due diligence and risk assessments on external resources.
• Support continuous improvement initiatives and project work.

Skills

Attention to detail

Organization

Stakeholder management

Customer-centric service

Education

College or University degree in a relevant field

Tools

MS Office

Flextrack

ServiceNow

Job description

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Overview
At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause turning insight into opportunity for clients and communities around the world.

The Contingent Labour Office’s (CLO) mandate is to partner with the business to enable an expedited and customer-centric positive approach to engaging external resources. At the same time, balancing the commercial needs of the business with mitigating risk to the firm. This mandate is achieved by:

1. Utilizing internal contingent workforce expert practitioners, who continuously expand their skills and remain up-to-date on market intelligence.
2. Acting as trusted advisors, to educate, challenge the status quo, and advise the business on creative approaches to find the right solutions.
3. Delivering a customer-centric approach to the business and external resources by minimizing administration efforts, anticipating their needs, projecting a ‘how can I help you’ attitude, and actively collaborating with Hiring Managers to deepen relationships.

Location: Anywhere in Canada will be considered; this is a virtual work opportunity (1-2 days in office per month may be required for company meetings).

What You Will Do

Reporting to the Leader of the Contract Labour Office (CLO), the Contract Manager will execute processes and solve challenges related to external resources during their engagement lifecycle across Canada. The role involves managing a high volume of cases, complex contract revisions, risk assessments, and collaboration with internal and external stakeholders.

• Apply technical expertise to advise and support Hiring Managers in engaging external resources.
• Work independently on complex cases, escalations, and requests.
• Handle complex contract revisions, risk assessments, and manage relationships.
• Partner with legal, risk management, procurement, and other subject-matter experts.
• Manage high-risk cases related to legislative compliance, security, and firm policies.

Responsibilities include:

• Promoting the CLO’s internal brand and delivering a customer-centric service.
• Managing cases within the vendor management system (Flextrack).
• Training stakeholders on system use and managing case documentation.
• Conducting due diligence and risk assessments on external resources.
• Managing escalations and complex negotiations.
• Supporting continuous improvement initiatives and project work.
• Responding to inquiries, providing reporting, and leading education sessions.

What You Bring To The Role

• College or University degree in a relevant field.
• 5+ years’ experience with contract labor or contingent workforce management.
• Experience drafting third-party agreements and liaising with multiple parties.
• Knowledge of immigration, tax, and legal considerations related to resourcing.
• Ability to act as a trusted advisor and manage multiple stakeholders.
• Attention to detail, organization, and ability to handle high-volume cases.
• Proficiency with MS Office, especially Excel; experience with ServiceNow and Flextrack is an asset.

This position requires fluency in English, both written and oral.