Clinical Office Administrator – Patient Flow & Scheduling

Couchiching Family Health Team; Canada; On-site; CAD 38,000 - 54,000; Full time

Job summary

Couchiching Family Health Team is seeking an Administrative Assistant (1.0 FTE with benefits) to support a multidisciplinary primary care team. You will handle scheduling, patient flow, chart maintenance and coordinate communications to ensure efficient clinic operations and high-quality patient care.

The role emphasizes equity, anti-oppressive practice, and confidentiality while supporting the interdisciplinary team, including Nurse Practitioners and Primary Care Providers, in a busy primary

Qualifications

• Post-secondary diploma in Medical or Business Administration preferred.
• Certificate in medical terminology an asset.
• Ability to work evenings and weekends if required.

Responsibilities

• Provide administrative support for scheduling, reception, chart maintenance, and general coordination.
• Support daily patient flow and clinic operations to ensure efficient day-to-day activities.
• Assist Nurse Practitioners and Primary Care Providers with administrative needs.
• Coordinate patient communication, reminders, rescheduling and follow-up.
• Manage internal referrals and support timely patient access to care.
• Maintain accurate EMR documentation, data entry, and reporting as required.
• Coordinate meetings and clinic logistics, including scheduling and preparation.
• Provide coverage across administrative functions during absences or peak times.
• Oversee supply ordering and ensure adequate office inventory.
• Prepare and gather information for MOHLTC monthly reports.
• Maintain confidentiality per applicable privacy laws.

Skills

Microsoft Office

Communication

Team collaboration

Cultural responsiveness

Independent work

Organizational skills

Meeting coordination

Attention to detail

Judgment

FH Team knowledge

Education

Post-secondary diploma in Medical/Business Administration

Medical terminology certificate

Tools

Telus PS Suite

EMR

Job description

Couchiching Family Health Team is seeking an Administrative Assistant (1.0 FTE with benefits) to support a multidisciplinary primary care team. You will handle scheduling, patient flow, chart maintenance and coordinate communications to ensure efficient clinic operations and high-quality patient care.

The role emphasizes equity, anti-oppressive practice, and confidentiality while supporting the interdisciplinary team, including Nurse Practitioners and Primary Care Providers, in a busy primary