Clinical Administrator - Belleville

Avanti Software Inc.; Belleville; On-site; CAD 28,929 - 31,684; Full time

Job summary

Avanti Software Inc. is seeking a Clinical Administrator in Belleville to be the first point of contact with patients. Responsibilities include checking patients in and out, scheduling appointments, and performing various administrative duties. The ideal candidate must possess excellent customer service skills and a strong background in office administration.

The position offers a full-time contract with a salary range of $21-$23 per hour. Candidates must have a high school diploma and at least one year of administrative experience. Join our team to support optimal health outcomes and improve quality of life.

Qualifications

• Minimum 1 year of experience with administrative procedures and office duties.
• Medical office experience and terminology an asset.
• A&AODA Accessibility & AODA Acknowledgement required within 30 days after job starts.

Responsibilities

• Checking in and checking out patients.
• Scheduling appointments according to guidelines.
• Promote and maintain good patient relations and confidentiality.
• Obtaining and confirming patient information for billing.
• Operating common business equipment including computers.

Skills

Microsoft Office

Communication skills

Organizational skills

Independence

Sound judgment

Time management

Multi-tasking

Education

High school diploma or equivalent

Tools

Excel

Word

Outlook

Job description

Clinical Administrator - Belleville

Our Mission:

Royal Drugs is a healthcare company providing specialty pharmacy, infusion therapy, and retail pharmacy services. Royal Drugs is partnered for success with Ontario Medical Supply, a leading distributor of medical equipment, supplies, and services for healthcare organizations and home healthcare clients across Ontario. Together, we work towards supporting optimal health outcomes and better quality of life. Come Join Our Team!

Purpose:

The Clinical Administrator is the first point of contact with patients at the clinic, responsible for checking patients in and out, scheduling appointments, answering phones, and performing other administrative duties. Excellent customer service is a must!

Job Title: Clinical Administrator
Location: Belleville (must be willing to travel to satellite clinic locations: Ajax, Port Hope, Cornwall, and Smith Falls)
No. of Positions: 1
ATR: 5084
Salary: $21–$23/hour
Type: Full‑Time

Job Responsibilities:

• Checking in and checking out patients
• Answering phones and taking messages
• Scheduling appointments according to guidelines
• Promote and maintain good patient relations and patient confidentiality
• Obtaining and confirming patient information for healthcare billing
• Operating common business equipment including copiers, computers, and fax machines
• Maintaining an organized work environment in a fast‑paced environment
• Consenting patients for medical procedures
• Patient phone call reminders
• Accurately performing basic patient screening tests
• Travel to various satellite clinics
• Accurately preparing patient charts for appointment visits
• Accurately ordering medications for patient appointment
• Effectively communicating with pharmacy technicians regarding coverage eligibility
• Cancelling unused medications, reconciling consignment counts accurately
• Accurately collecting and recording daily data
• Effectively communicating with other doctors’ offices regarding mutual patients
• Light cleaning duties of workspace and clinic area

Qualifications:

• High school diploma or equivalent
• Minimum 1 year of experience with administrative procedures and office duties
• Medical office experience and terminology an asset
• Proficient with Microsoft Office – including Excel, Word and Outlook
• Good communication skills – both verbally and in writing
• Demonstrated organizational skills, attention to details, independence, sound judgment, time management skills, multi‑task and initiative
• A&AODA Accessibility & AODA Acknowledgement Required within 30 days after job starts
• EO‑2 Quality & Regulatory Training (Phase 2) Required within 30 days after job starts
• EO‑1 General Orientation (Phase 1) Required within 30 days after job starts
• WHMIS WHMIS 2015 Required within 30 days after job starts
• WPVH Workplace Violence and Harassment Required within 30 days after job starts

Human Resources:

Royal Drugs is an inclusive and equal opportunity employer committed to providing diversity and accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. All applicants must make their requirements known when contacted.

The company reserves the right to close the competition based on business need and a sufficient pool of candidates who have applied.

AI will be used in the recruitment process.