Pharmacy Assistant (Intake) - Mississauga (Matheson)

Avanti Software Inc.; Mississauga; On-site; CAD 27,000 - 38,000; Full time

Job summary

Royal Drugs in Mississauga is seeking a Pharmacy Assistant (Intake) to support pharmacists and registered technicians in processing customer orders accurately and efficiently.

You will perform dispensing support, screen referrals, respond to Care Coordinators and clinicians, input orders, manage IV pumps, coordinate deliveries, update patient records, and ensure accuracy in a fast-paced environment.

This is a full-time, permanent position with a daytime to evening schedule.

Qualifications

• Completion of technical training is required.
• Kroll data entry is a strong asset.
• Minimum 1 year full-time working pharmacy experience.

Responsibilities

• Perform all dispensing-related tasks including receiving orders, procuring information, data entry, preparation and labeling with accuracy.
• Screen and triage medical referrals.
• Respond to inquiries from care coordinators, nursing providers and clinicians about referrals, supplies and deliveries.
• Determine infusion methods and order necessary supplies/equipment.
• Assist pharmacists with IV stability information and admixtures.
• Input IV orders in Kroll system.
• Manage ODB electronic billing and manual claims.
• Coordinate delivery schedule with dispatch.
• Program IV pumps for therapies.
• Assist nurses and caregivers with IV pump troubleshooting.
• Test pumps for accuracy and manage returns and semi-annual testing.
• Update patient records.

Skills

Attention to detail

Communication

Teamwork

Customer service

Computer skills

Education

Technical training

Tools

Kroll data entry

Job description

Our Mission:

Royal Drugs is a healthcare company providing specialty pharmacy, infusion therapy, and retail pharmacy services. Royal Drugs is partnered for success with Ontario Medical Supply. Ontario Medical Supply is a Leading Distributor of medical equipment, supplies, and services for healthcare organizations and home healthcare clients across Ontario. Together, we work towards supporting optimal health outcomes and better quality of life.
Come Join Our Team!

Purpose:

Pharmacy Assistants work with the Pharmacists and Registered Pharmacy Technicians to fulfill customer orders in a timely manner while ensuring accuracy.
Job Title: Pharmacy Assistant (Intake)
Location: Ottawa (2735 Matheson Blvd. East, Unit 1, Mississauga, ON L4W 4M8)
No. of Positions: 1
ATR: #5163
Salary: $23.50/hr
Type: Full-Time, Permanent
Schedule: 8am-430pm or 830pm-5pm
This job posting is for an existing vacancy

Job Responsibilities:

• Performing all technical aspects of dispensing of prescriptions, including receiving the order/refill, procuring complete and current information, computer entry, preparation and labeling in an efficient, accurate and timely fashion
• Screen and Triage Medical Referrals
• Respond to telephone inquiries from Care Coordinators, Nursing Providers and clinicians regarding medical referrals, supplies, equipment, infusion therapies and deliveries
• Determine method of infusion and order the necessary infusion supplies and equipment
• Assist the pharmacist in finding the appropriate information regarding the stability and compatibility of the IV admixtures
• Input IV orders in Kroll
• Manage ODB electronic billing and manual claims
• Coordinate the delivery schedule with dispatch
• Program IV pumps for specific therapies
• Assist nurses & caregivers in troubleshooting IV pump issues
• Test pumps for accuracy and manage pump returns, inspection and semi-annual testing
• Update patient records

Qualifications:

• Completion of technical training required
• Kroll data entry strong asset
• Minimum 1 year full time working pharmacy experience

SKILLS:

• High level of attention to detail, accuracy and productivity
• Reliability, strong communication, organizational skills, customer service, initiative, team work, sound judgement, interpersonal skills are essential
• Commitment to high standards
• Ability to prioritize tasks and work in a faster pace environment
• Must have computer skills

Human Resources:

While we thank you for your interest, only select applicants will be contacted regarding the position.
Royal Drugs is an inclusive and equal opportunity employer committed to providing diversity and accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. All applicants must make their requirements known when contacted.
The company reserves the right to close the competition based on business need and a sufficient pool of candidates who have applied.
AI will be used in the recruitment process.

Company

OMS / Royal Drugs

Location

Opening Date

Aug 11, 2026

Closing Date

Sep 30, 2026

Requirements

Type

Description

Status

A&AODA Accessibility & AODA Acknowledgement Required within 30 days after job starts

EO -2 Quality & Regulatory Training (Phase 2) Required within 30 days after job starts

EO-1 General Orientation (Phase 1) Required within 30 days after job starts

WHMIS WHMIS 2015 Required within 30 days after job starts

WPVH Workplace Violence and Harassment Required within 30 days after job starts