Clinical Administrator - Kingston

Avanti Software Inc.; Canada; On-site; CAD 28,929 - 31,684; Full time

Job summary

Royal Drugs is seeking a Clinical Administrator to join our Kingston clinic. You will check patients in and out, answer phones, schedule appointments, and support billing with patient information. The role emphasizes patient confidentiality and excellent customer service.

Responsibilities include preparing charts, handling reminders, and assisting with basic screening tests. Travel to satellite clinics may be required; light cleaning duties are expected.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum 1 year of experience with administrative procedures and office duties.
• Medical office experience and terminology is an asset.
• Proficient with Microsoft Office – including Excel, Word and Outlook.

Responsibilities

• Check in and check out patients and manage appointments.
• Answer phones and take messages; promote good patient relations.
• Collect and verify patient information for billing.
• Maintain organized work environment in a fast-paced clinic.
• Prepare patient charts and assist with basic patient screening tests.
• Travel to satellite clinics as needed; perform light cleaning duties.

Skills

Communication skills

Organizational skills

Attention to detail

Time management

Multi-tasking

Initiative

Education

High school diploma

Tools

Microsoft Office

Excel

Word

Outlook

Job description

Royal Drugs is a healthcare company providing specialty pharmacy, infusion therapy, and retail pharmacy services. Royal Drugs is partnered for success with Ontario Medical Supply. Ontario Medical Supply is a Leading Distributor of medical equipment, supplies, and services for healthcare organizations and home healthcare clients across Ontario. Together, we work towards supporting optimal health outcomes and better quality of life.
Come Join Our Team!

Purpose:

The Clinical Administrator is the first point of contact with patients at the clinic. They are responsible for checking patients in and out, scheduling appointments, answering phones and other administrative duties. Excellent customer service is a must!

Job Title: Clinical Administrator
Location: Kingston
No. of Positions: 1
ATR: #5140
Salary: $21- $23/hour
Type: Full-Time, Permanent

This job posting is for an existing vacancy

Job Responsibilities:

• Checking in and checking out patients
• Answering phones and taking messages
• Scheduling appointments according to guidelines
• Able to promote and maintain good patient relations and patient confidentiality
• Obtaining and confirming patient information for healthcare billing
• Operating common business equipment including but not limited to copiers, computers, and fax machines
• Maintaining an organized work environment in a fast-paced environment
• Consenting patients for medical procedures
• Patient phone call reminders
• Accurately performing basic patient screening tests
• Ability to travel to various satellite clinics
• Accurately preparing patient charts for appointment visits
• Accurately ordering medications for patient appointment
• Effectively communicating with pharmacy technicians regarding coverage eligibility
• Cancelling unused medications, reconciling consignment counts accurately
• Accurately collecting and recording daily data
• Effectively communicating with other doctors’ offices regarding mutual patients
• Light cleaning duties of workspace and clinic area

Qualifications:

• High school diploma or equivalent
• Minimum 1 year of experience with administrative procedures and office duties.
• Medical office experience and terminology an asset.
• Proficient with Microsoft Office – including Excel, Word and Outlook

Skills:

• Good communication skills – both verbally and in writing
• Candidates must demonstrate organizational skills, attention to details, independence, sound judgment, time management skills, multi-task and initiative.

Human Resources:

While we thank you for your interest, only select applicants will be contacted regarding the position.

Royal Drugs is an inclusive and equal opportunity employer committed to providing diversity and accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. All applicants must make their requirements known when contacted.

The company reserves the right to close the competition based on business need and a sufficient pool of candidates who have applied.

AI will be used in the recruitment process.

Company

OMS / Royal Drugs

Location

Kingston

Opening Date

Jul 22, 2026

Closing Date

Aug 28, 2026

Requirements

• Type
• Description
• Status
• A&AODA Accessibility & AODA Acknowledgment Required within 30 days after job starts
• EO -2 Quality & Regulatory Training (Phase 2) Required within 30 days after job starts
• EO-1 General Orientation (Phase 1) Required within 30 days after job starts
• WHMIS WHMIS 2015 Required within 30 days after job starts
• WPVH Workplace Violence and Harassment Required within 30 days after job starts