Clinic Reception & Medical Office Assistant

University of Calgary; Calgary; On-site; CAD 42,000 - 54,000; Full time

Job summary

The University of Calgary invites applications for a Full-time Medical Office Assistant within Student Wellness Services. The position supports reception, scheduling, billing, and clinic operations in a hospital-like university clinic, reporting to the Director, Health and Counselling Services, and working 35 hours per week.

Ideal candidates have a High School Diploma, MOA certification preferred, 1–2 years in a primary care or allied health setting, and strong computer and communication skills,

Qualifications

• High School Diploma or equivalent required.
• Medical Office Assistant/Unit Clerk certification preferred.
• 1–2 years in a primary care or allied health clinic preferred.
• Computer literacy including Microsoft Office Suite.
• Electronic medical record and billing system experience preferred.
• Professionalism and strict confidentiality required.

Responsibilities

• Reception duties: greet students, check demographic data, manage payments and scheduling.
• Booking clerk duties: manage appointments online, in person, and by phone; handle EMR and billing workflows.
• Clinic support: respond to distressed students, liaise with university departments, route tests and results.
• Referral management: process and track referrals to specialists, ensuring CPSA standards compliance.

Skills

Interpersonal skills

Excellent communication

Organizational skills

Confidentiality

Multi-tasking

Education

High School Diploma or equivalent

Medical Office Assistant certification preferred

Tools

Medeo

Ocean

Accuro

Titanium

Job description

The University of Calgary invites applications for a Full-time Medical Office Assistant within Student Wellness Services. The position supports reception, scheduling, billing, and clinic operations in a hospital-like university clinic, reporting to the Director, Health and Counselling Services, and working 35 hours per week.

Ideal candidates have a High School Diploma, MOA certification preferred, 1–2 years in a primary care or allied health setting, and strong computer and communication skills,