Clinic Front Desk Specialist: Patient Care & Admin

ACATCM; Calgary; On-site; CAD 25,000 - 34,000; Part time

Job summary

ACATCM in Calgary, AB is seeking a medical clinic receptionist to greet clients, manage schedules, and provide front-desk support in a fast-paced health care setting. The role involves handling calls, processing information, and coordinating with medical staff to ensure smooth patient flow.

The ideal candidate has College/CEGEP education and can use MS Office and electronic records systems. Mandarin language ability is a plus, with strong communication and organizational skills required.

Qualifications

• Must have College/CEGEP education.
• Ability to greet clients and provide information accurately.
• Experience handling switchboard/telephone systems.
• Experience with basic bookkeeping or invoicing is a plus.
• Strong interpersonal and communication skills in a fast-paced clinic environment.

Responsibilities

• Greet people and direct them to contacts or service areas.
• Provide basic information to clients and the public.
• Obtain and process information required to provide customer service.
• Operate switchboard or telephone system.
• Record and relay information.
• Schedule and confirm appointments.
• Send invoices.
• Perform clerical duties (filing, mail, etc.).
• Answer calls and relay messages.
• Provide customer service.

Skills

Greet people

Provide basic information

Telephone system

Record & relay information

Multitask

Interpersonal skills

Mandarin

Attention to detail

Education

College/CEGEP

Tools

MS Office

MS Excel

MS Outlook

MS Word

MS PowerPoint

Electronic medical records

Electronic scheduler

Mac OS

Job description

ACATCM in Calgary, AB is seeking a medical clinic receptionist to greet clients, manage schedules, and provide front-desk support in a fast-paced health care setting. The role involves handling calls, processing information, and coordinating with medical staff to ensure smooth patient flow.

The ideal candidate has College/CEGEP education and can use MS Office and electronic records systems. Mandarin language ability is a plus, with strong communication and organizational skills required.