Clinic Operations Lead (Remote‑Friendly)

Medicentres Canada Inc.; London; Remote; CAD 55,000 - 60,000; Full time

Job summary

Medicentres Canada Inc. seeks a Clinic Manager to oversee day-to-day operations at Wonderland location. You will lead staffing, engagement, and billing processes while collaborating with physicians, patients, and vendors to support high quality care.

The role requires strong problem-solving, leadership, and confidentiality in handling patient information, with a focus on maintaining safety, IPAC standards, and a customer-first culture.

Qualifications

• 1–3 years clinic experience.
• 2–3 years management experience, preferably in a health care clinic.
• Customer service focus with strong communication skills.
• Detail oriented with exceptional problem-solving skills.
• Adaptable and flexible.
• Demonstrated leadership skills with the ability to manage and motivate teams.
• Ability to handle confidential information in compliance with the Health Information Act guideline.

Responsibilities

• Oversee daily clinic operations and staffing to meet targets.
• Lead onboarding for physicians and EMR training.
• Ensure billing submissions are accurate and timely.
• Maintain infection control standards and safety policies.
• Drive customer service culture and staff engagement.
• Collaborate with physicians, patients, vendors, and staff.

Skills

Customer service

Communication

Problem solving

Adaptability

Leadership

Confidentiality

Job description

Medicentres Canada Inc. seeks a Clinic Manager to oversee day-to-day operations at Wonderland location. You will lead staffing, engagement, and billing processes while collaborating with physicians, patients, and vendors to support high quality care.

The role requires strong problem-solving, leadership, and confidentiality in handling patient information, with a focus on maintaining safety, IPAC standards, and a customer-first culture.