Clinic Front Desk & Scheduling Pro

Decisive Farming by TELUS Agriculture; Toronto; On-site; CAD 40,000 - 50,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Job summary

TELUS Health in Toronto is seeking an Administrative Associate to join our multi-disciplinary team at the Toronto-Bloor Centre. You will greet clients, manage the front desk, and perform a range of administrative tasks to ensure smooth patient flow.

You will register patients, handle inquiries, schedule appointments, and maintain accurate files while supporting a welcoming, confidential clinic environment.

Qualifications

• 1–2 years of experience in a fast-paced environment with strong customer service.
• Excellent command of English, both verbal and written.
• Professional image and polished client communication.
• Ability to handle sensitive situations with confidentiality.
• Strong work ethic, ownership and teamwork in a collaborative setting.
• Organizational, multitasking and problem solving abilities.
• Exposure to patient databases and scheduling software is ideal.

Responsibilities

• Greet clients and visitors in a friendly, professional manner.
• Register patients and guide completion of paperwork for appointments.
• Answer phones, respond to questions, and resolve complaints.
• Book appointments accurately in the scheduling system.
• Prepare patient files and keep records up to date.
• Process payments and reconcile daily transactions; prepare cash summaries.
• Invoice clients for services rendered and manage outgoing mail.
• Collaborate with team to maintain a welcoming, client-focused environment.
• Perform data entry, filing, faxing, and general administrative tasks.

Skills

Customer service

Front desk

Scheduling system

Data entry

English fluency

Education

High school diploma

Tools

Scheduling system

Job description

TELUS Health in Toronto is seeking an Administrative Associate to join our multi-disciplinary team at the Toronto-Bloor Centre. You will greet clients, manage the front desk, and perform a range of administrative tasks to ensure smooth patient flow.

You will register patients, handle inquiries, schedule appointments, and maintain accurate files while supporting a welcoming, confidential clinic environment.