On-Site Administrative Associate - Client Services & Billing

TELUS; Montreal (administrative region); On-site; CAD 36,000 - 54,000; Full time

Benefits offered by this job

Employer-matched pension plan

Group benefits plan

3 weeks of vacation

3 wellness days per year

TELUS share purchase plan

Wellness spending account

Mental health support

Discount on TELUS mobile plans

Job summary

TELUS Health is hiring an Administrative Associate in Montreal, on-site at 600 De Maisonneuve Boulevard West. You will deliver front-desk support, handle client billing, manage appointments, and uphold daily operations with a professional and discreet approach.

The role requires bilingual communication (French & English), strong organizational skills, and a patient-focused attitude within a dynamic clinic environment.

Qualifications

• Diploma required; 1+ year customer service experience preferred.
• Bilingual (French and English) communication skills required.
• Basic knowledge of MS Office apps (Outlook, Excel, Word).
• Professionalism, discretion, and confidentiality are essential.

Responsibilities

• Greet clients professionally and courteously.
• Answer internal phone calls and manage client emails.
• Process client billing and balance cash at day end.
• Manage appointments and schedule changes.
• Support daily operations with the team and cover reception as needed.

Skills

Bilingual (French-English)

Advanced English proficiency

Customer service

MS Office (Outlook, Excel, Word)

Attention to detail

Organization

Confidentiality

Education

High school diploma

Tools

MS Office

Job description

TELUS Health is hiring an Administrative Associate in Montreal, on-site at 600 De Maisonneuve Boulevard West. You will deliver front-desk support, handle client billing, manage appointments, and uphold daily operations with a professional and discreet approach.

The role requires bilingual communication (French & English), strong organizational skills, and a patient-focused attitude within a dynamic clinic environment.