Clinic Front Desk & Intake Specialist (Floater)

Lifemark Health Group; Edmonton; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Job summary

Lifemark Health Group is seeking an Administrative Receptionist (Floater) to support multiple clinics in and around Edmonton, AB. The role handles patient intake, data entry, phone answering, invoicing and payments, ensuring smooth clinic operations with courteous, professional service.

Responsibilities include greeting patients, scheduling, collecting payments, coordinating communications, and providing support to the Care Coordinator Manager and Clinic Director as needed.

Qualifications

• High School Diploma or equivalent required.
• Excellent customer service and telephone etiquette.
• Strong organizational, verbal and written communication skills.

Responsibilities

• Answer telephone calls, greet patients and visitors; provide excellent customer service.
• Coordinate detailed intake of information on first visit and throughout treatment plan.
• Assist patients with completing paperwork to avoid errors and delays.
• Coordinate scheduling of patient appointments and maintain medical records.
• Collect payment at time of service.
• Track coverage for funding streams to ensure approval.
• Complete data entry and billing.
• Coordinate courier packages and process emails, mail, and faxes.
• Provide administrative support to Care Coordinator Manager and Clinic Director.

Skills

Customer service

Phone etiquette

Organizational skills

Communication skills

Data entry

Adaptability

Education

High School Diploma, GED or equivalent

Job description

Lifemark Health Group is seeking an Administrative Receptionist (Floater) to support multiple clinics in and around Edmonton, AB. The role handles patient intake, data entry, phone answering, invoicing and payments, ensuring smooth clinic operations with courteous, professional service.

Responsibilities include greeting patients, scheduling, collecting payments, coordinating communications, and providing support to the Care Coordinator Manager and Clinic Director as needed.