Bilingual Medical Office Administrator – Edmonton

Lifemark; Edmonton; Hybrid; CAD 38,000 - 52,000; Full time

Job summary

Lifemark Health Group is seeking a Medical Office Administrator in Edmonton to serve as the first point of contact for clients and patients. You will support in-clinic operations, manage referrals, schedule assessments, and maintain patient records with confidentiality and efficiency.

The role requires strong communication, organizational skills, and the ability to work in a fast-paced environment. An emphasis on accuracy and professional interaction with staff, patients, and adjusters is

Qualifications

• 2+ years of customer service/administrative experience.
• Advanced written and verbal communication skills with attention to detail.
• Strong computer skills including MS Word and Excel.

Responsibilities

• Act as the initial point of contact for client companies and patients.
• Accept and record new referrals on client intake forms.
• Verify information and coordinate assessment times with clinics.
• Call patients/clients & clinics and book appointments via the internal booking system.
• Input and update referral data and treatment plan statuses in the database, and assist with monthly referral tracking and quarterly outcome reports.

Skills

Customer service

Administrative experience

MS Word

Excel

Tools

MS Word

Excel

Job description

Lifemark Health Group is seeking a Medical Office Administrator in Edmonton to serve as the first point of contact for clients and patients. You will support in-clinic operations, manage referrals, schedule assessments, and maintain patient records with confidentiality and efficiency.

The role requires strong communication, organizational skills, and the ability to work in a fast-paced environment. An emphasis on accuracy and professional interaction with staff, patients, and adjusters is