Healthcare Front Desk Care Coordinator (Floater) - Calgary

Lifemark Health Group; Calgary; On-site; CAD 29,000 - 30,000; Full time

Job summary

Lifemark Health Group in Calgary, AB, is seeking a dedicated Front Desk Care Coordinator to float across SW and SE Calgary. This permanent full-time role focuses on delivering professional front-desk service, patient intake, scheduling, and billing support within a multidisciplinary clinic.

You will support the Care Coordinator Manager and Clinic Director, ensuring accurate records, courteous communication, and efficient clinic operations in a fast-paced healthcare environment.

Qualifications

• High School Diploma or equivalent required; post-secondary education in Medical Office Administration or related field is an asset
• Strong organizational and multitasking skills in a fast-paced environment
• Excellent communication (verbal and written) and customer service skills
• Proficient in computer systems, including Microsoft Office Suite; previous EMR/Case Management experience is an asset
• Flexible, adaptable, and responsive to changing priorities
• Ability to work both independently and collaboratively as part of a team
• Previous experience in a physiotherapy or multidisciplinary healthcare clinic is an asset

Responsibilities

• Deliver a professional front-desk experience by managing calls, greeting patients, and addressing inquiries
• Coordinate accurate patient intake and maintain up-to-date records throughout treatment
• Assist patients with completing documentation to ensure accuracy and completeness
• Schedule appointments and manage patient records efficiently
• Collect payments at time of service and submit insurance claims to third-party funders
• Perform data entry and billing in accordance with clinic procedures
• Manage incoming and outgoing communications, including mail, courier, and fax
• Provide administrative support to the Care Coordinator Manager and Clinic Director

Skills

Customer service

Communication

Organization

Multitasking

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

EMR/Case Management systems

Job description

Lifemark Health Group in Calgary, AB, is seeking a dedicated Front Desk Care Coordinator to float across SW and SE Calgary. This permanent full-time role focuses on delivering professional front-desk service, patient intake, scheduling, and billing support within a multidisciplinary clinic.

You will support the Care Coordinator Manager and Clinic Director, ensuring accurate records, courteous communication, and efficient clinic operations in a fast-paced healthcare environment.