Client Services Assistant

Shannex Incorporated; Fredericton; On-site; CAD 29,000 - 32,000; Full time

Benefits offered by this job

Free onsite parking

WorkPerks program discounts

Job summary

Shannex Incorporated is seeking a Casual Client Services Assistant (PSW) for Parkland Fredericton - Brunswick Hall in Fredericton, New Brunswick. The role supports residents with daily living, activities, and care needs, with on-site responsibilities and flexible scheduling.

Ideal candidates hold a valid PSW credential, CPR/First Aid, and can provide a clear vulnerable sector check. Bilingualism (French) is considered an asset.

Qualifications

• Must have PSW diploma/certificate or be enrolled in a program.
• CPR & First Aid certification required.
• Clear criminal record with vulnerable sector screening on hire.
• Excellent English language skills; French is a plus.
• Experience with elderly in long-term care is an asset.
• Passion for healthcare and seniors' quality of life.

Responsibilities

• Assist residents with hygiene and daily living activities.
• Support social, spiritual, and intellectual activities for residents.
• Maintain clean resident rooms and common areas.
• Administer medications as assigned following policies and physician orders.
• Report care or safety information to supervisor.

Skills

PSW diploma/certificate

CPR & First Aid

English proficiency

Criminal record check (VSS)

French (asset)

Alzheimer’s care knowledge (asset)

Elder care experience (asset)

Education

PSW diploma/certificate or equivalent

Job description

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.
We are searching for a Casual (no guaranteed hours) Client Services Assistant (PSW) to join our Parkland Fredericton - Brunswick Hall team based in Fredericton, New Brunswick.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Approximate hourly wage: $21.29 - $22.53
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About The Opportunity

• Assists residents with hygiene and daily living activities, such as: bathing, dressing, oral care, skin care, meals, and mobilizing according to the work assignment;
• Assists in the provision of social, spiritual, and intellectual activities for residents;
• Cleans resident rooms, server and household common areas;
• Administers resident medications as assigned under the direction of the Resident Services Coordinator/Manager and in accordance with Physician orders following all medication management policies and guidelines;
• Completing all duties in a way which is consistent with Shannex’s Philosophy of Service: Your life. Your choice. Your Home;
• Communicates and reports relevant information regarding resident care or safety to Supervisor;

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A valid Personal Support Worker diploma, certificate, or equivalent (Must be enrolled in a program if not already obtained);
• Ability to work a minimum of 6 shifts per quarter and a schedule of flexible hours and shifts inclusive of days, nights, weekends, and holidays;
• A valid CPR & First Aid Certification (required);
• Ability to provide a clear criminal record with vulnerable sector screening upon hire;
• Advanced proficiency in the English language is required, proficiency in French considered an asset
• Alzheimer’s and Dementia Care course considered an asset;
• Previous working experience with elderly in long-term care or a senior living environment an asset;
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care