Client service supervisor

Kibbi; Trois-Rivières; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Relocation costs covered

Job summary

Kibbi in Trois-Rivières, Canada, seeks staff for seasonal roles up to 40 h/week. Relocation costs are covered and positions may involve travel to various locations. Tasks include coordinating with teams, scheduling, problem solving, and maintaining equipment to ensure service continuity.

Applicants should have a secondary school diploma and 2–3 years of experience, with strong client focus and teamwork. Bilingual flexibility is advantageous; on-road duties apply.

Qualifications

• Secondary school graduation required.

Responsibilities

• Coordinate activities with other units or departments.
• Establish work schedules and procedures.
• Resolve work problems and provide technical advice to improve productivity and quality.
• Perform duties equal to those of supervised workers.
• Coordinate, assign, and review work.
• Maintain operation of computer systems, equipment, and arrange repairs to ensure continuity.

Skills

Client focus

Dependability

Interpersonal skills

Oral communication

Team player

Organized

Initiative

Interpersonal awareness

Judgement

Education

Secondary school diploma

Job description

• Work Term: Seasonal
• Work Language: French
• Hours: 30 to 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

WORK SETTING

• Relocation costs covered by employer
• Various locations

TASKS

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Perform same duties as workers supervised
• Co-ordinate, assign and review work
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies
• Assist clients/guests with special needs
• Hire and train staff in job duties, safety procedures and company policies

SUPERVISION

• 5-10 people

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Attention to detail
• Fast-paced environment
• Large workload
• Tight deadlines
• Work under pressure

PERSONAL SUITABILITY

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Initiative
• Interpersonal awareness
• Judgement
• Organized
• Team player

SCREENING QUESTIONS

• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Are you currently a student?
• Do you have experience working in this field?
• Do you meet the language requirements listed in the job posting for the position (English or French)?

EMPLOYMENT TERMS OPTIONS

• Evening

EMPLOYMENT TERMS OPTIONS

• Flexible hours
• Morning
• Day
• Weekend

WORKPLACE INFORMATION

• On the road job

OTHER BENEFITS

• Other benefits