Client Service & Front Desk Specialist

BDO Canada; Oshawa; On-site; CAD 32,000 - 56,000; Full time

Benefits offered by this job

Benefits from day one

Flexible personal time off

Job summary

BDO Canada in Oshawa is seeking a Client Service Professional to join the Office Administration team. This replacement role involves front desk duties, receiving inquiries, routing calls, scheduling meetings, processing invoices and payments, and maintaining an organized reception area.

The candidate should have admin experience and a business or office administration background. You will support senior staff, manage calendars, and contribute to a professional, client-focused environment with

Qualifications

• Experience in a professional reception role and general administrative duties is advantageous
• A Business Diploma, Office Administration course or similar is highly regarded
• Ability to stay organized within a busy work environment
• Ability to support high level management demands with a strong attention to detail
• Deadline and detail-oriented with the ability to work independently
• Exceptional time management, organization and prioritization skills
• Ability to work with and maintain confidentiality with sensitive information
• Professional demeanor
• Proficiency with Microsoft Office Suite
• Excellent communication and interpersonal skills
• Ability to work flexible hours and overtime as needed

Responsibilities

• Attending to customer inquiries by phone or walk-in in a timely and professional manner
• Receiving and routing calls, providing directory assistance, and directing inquiries to proper departments or individuals
• Providing administrative support to the local partner and staff and coordinating meetings with clients and for office functions
• Handling administrative tasks including submission of invoices, letters, calendar management, meeting coordination, and other duties
• Receiving and processing payments
• Maintaining the front desk and reception area in an organized and professional manner
• Sorting and delivering incoming mail, cheques, and courier packages; posting outgoing mail
• Assisting in setting up meeting rooms for training and events
• Maintaining kitchen and meeting room appearance and cleanliness
• Ensuring reception is open/closed appropriately and security requirements are set
• Providing administrative support to the team including document preparation and electronic filing
• Various other duties as required

Job description

BDO Canada in Oshawa is seeking a Client Service Professional to join the Office Administration team. This replacement role involves front desk duties, receiving inquiries, routing calls, scheduling meetings, processing invoices and payments, and maintaining an organized reception area.

The candidate should have admin experience and a business or office administration background. You will support senior staff, manage calendars, and contribute to a professional, client-focused environment with