Client Experience Strategy Intern: Insights & Enablement

Interac Corp.; Toronto; Hybrid; CAD 28,000 - 40,000; Full time

Benefits offered by this job

Flexible hybrid work model

Downtown Toronto office near Union Stn

Interac learning bootcamp

Job summary

Interac Corp. is seeking a student intern for the Customer Experience Strategy & Enablement team in Toronto. You will analyze CX feedback, support sales operations, and help improve client journeys through data-driven insights.

You will gain hands-on experience with Salesforce and Power BI, create executive-ready presentations, and contribute to strategic initiatives in a collaborative, hybrid work environment.

Qualifications

• Undergraduate degree in Business, Economics, or similar from a Canadian institution.
• Strong verbal and written communication skills.
• Ability to articulate complex concepts succinctly and storytelling ability.
• Proven time management and organizational skills; capable of working with multiple functions.

Responsibilities

• Analyze CX feedback, metrics and inputs to surface insights for business and product decisions.
• Support sales and CX operations including processes, reporting, and enablement initiatives.
• Maintain commercial platforms (Salesforce, Qualtrics, enablement tools) with dashboards and data quality.
• Produce stakeholder presentations to drive alignment and informed decisions.

Skills

Analytical communication

Verbal and written communication

Storytelling

Time management

Education

Undergraduate degree (Business/Economics)

Tools

Salesforce

Power BI

Job description

Interac Corp. is seeking a student intern for the Customer Experience Strategy & Enablement team in Toronto. You will analyze CX feedback, support sales operations, and help improve client journeys through data-driven insights.

You will gain hands-on experience with Salesforce and Power BI, create executive-ready presentations, and contribute to strategic initiatives in a collaborative, hybrid work environment.