Customer Experience Strategy & Analytics Associate

IBM; Toronto; On-site; Full time

Job summary

A global technology firm is seeking a Customer Experience Consulting Intern to join their Toronto team. The role involves researching client organizations and identifying issues to provide data-driven recommendations. Candidates should possess a Bachelor's degree and demonstrate exceptional quantitative analysis, strong communication skills, and the ability to solve problems creatively. This full-time position starts in September 2026, making it essential that applicants are graduates at the time of their start date.

Qualifications

• Exceptional quantitative analysis skills to derive recommendations.
• Powerful communication skills to simplify complex situations.
• Ability to solve ambiguous problems creatively.

Responsibilities

• Research client organization and industry value chains.
• Identify issues and create recommendations based on analyses.
• Collaborate with teams to deliver transformation programs.

Skills

Quantitative analysis skills

Communication and storytelling skills

Problem-solving capabilities

Interpersonal skills

Education

Bachelor's Degree

Job description

A global technology firm is seeking a Customer Experience Consulting Intern to join their Toronto team. The role involves researching client organizations and identifying issues to provide data-driven recommendations. Candidates should possess a Bachelor's degree and demonstrate exceptional quantitative analysis, strong communication skills, and the ability to solve problems creatively. This full-time position starts in September 2026, making it essential that applicants are graduates at the time of their start date.