Client Experience Advisor - Banking Services

CIBC; Wellesley; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Incentive pay

Benefits program

Pension plan

Employee share purchase plan

Vacation offering

Wellbeing support

MomentMakers program

Job summary

CIBC is seeking a Client Service Representative to work in a fast-paced Banking Center. You’ll assist clients with transactions, answer questions, and connect them with the right specialists to reach their financial goals.

You’ll be flexible to work banking centre hours, including evenings and weekends, and travel between centres within a reasonable distance. On-site, full-time role in Ontario.

Qualifications

• Excellent client service and communication skills.
• Willingness to work evenings and weekends as needed.
• Ability to work across multiple banking centres within travel distance.

Responsibilities

• Help clients manage their accounts and products.
• Answer questions, assist with transactions, and resolve issues.
• Connect clients with the right CIBC team members to reach goals.

Skills

Client Service

Problem Solving

Customer Engagement

Teamwork

Continuous Learning

Banking

Accountability

Customer Experience

Innovation

Personal Development

Job description

CIBC is seeking a Client Service Representative to work in a fast-paced Banking Center. You’ll assist clients with transactions, answer questions, and connect them with the right specialists to reach their financial goals.

You’ll be flexible to work banking centre hours, including evenings and weekends, and travel between centres within a reasonable distance. On-site, full-time role in Ontario.