Client Experience Advisor - Banking & Relationships

Canadian Imperial Bank of Commerce; Kuujjuaq (Land); On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Benefits program

Pension plan

Employee share purchase plan

Job summary

CIBC in Quebec is seeking a Client Service Representative to help clients manage their accounts and banking needs. You’ll be the first line of support, answering questions, processing transactions, and connecting customers with the right specialists.

You’ll work in a fast-paced banking centre with hours that may include evenings and weekends, and you may travel to multiple centres within a reasonable distance to deliver a great client experience.

Responsibilities

• Assist clients with day-to-day banking needs and transactions.
• Serve as first line of support and connect clients to the right team.
• Promote and explain mobile banking applications to clients.
• Work flexible hours including evenings and weekends.

Job description

CIBC in Quebec is seeking a Client Service Representative to help clients manage their accounts and banking needs. You’ll be the first line of support, answering questions, processing transactions, and connecting customers with the right specialists.

You’ll work in a fast-paced banking centre with hours that may include evenings and weekends, and you may travel to multiple centres within a reasonable distance to deliver a great client experience.