Client Experience Advisor – Banking & Digital

RBC; Glenboro; On-site; CAD 15,000 - 23,000; Part time

Benefits offered by this job

Bonuses

Flexible benefits

Career advancement

Sales training

Job summary

RBC is seeking an individual who thrives in a client-focused, sales‑driven role within a branch setting. You will engage with clients to understand needs, demonstrate digital banking tools, and guide them through everyday transactions with a focus on building lasting relationships.

As an RBC ambassador, you’ll collaborate with partners to convert opportunities into meaningful financial solutions, delivering trusted advice and high‑quality service in a dynamic team environment.

Qualifications

• Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment.
• Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
• Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Must be able to work all business hours

Responsibilities

• Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
• Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
• Respond to client-initiated contact, assisting them with a full range of financial transactions
• Actively listen and engage clients in conversation to further understand their individual needs
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

Skills

Client focus

Problem solving

People skills

Flexibility

Digital literacy

Job description

RBC is seeking an individual who thrives in a client-focused, sales‑driven role within a branch setting. You will engage with clients to understand needs, demonstrate digital banking tools, and guide them through everyday transactions with a focus on building lasting relationships.

As an RBC ambassador, you’ll collaborate with partners to convert opportunities into meaningful financial solutions, delivering trusted advice and high‑quality service in a dynamic team environment.