Client-First Banking Advisor | Digital Banking & Growth

RBC; Cambridge; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Bonuses

Flexible benefits

Career advancement

Sales training

Job summary

RBC in Cambridge seeks a Banking Advisor to help clients with everyday banking, credit, and investment needs. You will be an RBC ambassador, assisting with digital banking, onboarding new clients, and referring opportunities to specialists to deliver meaningful client experiences.

Responsibilities include engaging clients in-branch and community, educating on services, resolving issues, and building strong relationships with partners to drive satisfaction and growth.

Qualifications

• Client-focused and sales-driven candidate
• Strong problem-solving and relationship-building abilities
• Excellent communication, active listening and empathy
• Proficient with digital channels and devices

Responsibilities

• Proactively engage with clients in-branch and community to uncover banking needs and referral opportunities
• Educate clients, demonstrate digital banking tools, and deliver memorable experiences
• Assist clients with a full range of financial transactions and respond to inquiries
• Listen to clients to understand their goals and tailor solutions
• Collaborate with RBC partners to leverage opportunities and referrals

Skills

Client-focused sales

Problem-solving

Communication skills

Digital literacy

Flexibility

Learning mindset

Education

Mutual Funds accreditation (IFC/CSC)

Job description

RBC in Cambridge seeks a Banking Advisor to help clients with everyday banking, credit, and investment needs. You will be an RBC ambassador, assisting with digital banking, onboarding new clients, and referring opportunities to specialists to deliver meaningful client experiences.

Responsibilities include engaging clients in-branch and community, educating on services, resolving issues, and building strong relationships with partners to drive satisfaction and growth.