Client Advisor: Relationship Builder & Digital Banking

RBC; Crystal City; On-site; CAD 20,000 - 32,000; Part time

Job summary

RBC is seeking an ambassador in Crystal City, Canada, to support branch clients with a client-first approach and to drive new client acquisition and relationship depth. The role emphasizes education, digital enablement, and collaboration with RBC partners to deliver advisory solutions.

You will operate in a part-time, casual capacity within Personal & Commercial Banking, maintaining strong communication and flexible hours while learning banking concepts and pursuing relevant licenses as needed.

Qualifications

• Goal-oriented with a clear focus on putting clients first.
• Drive and self-motivation with strong communication and emotional intelligence.
• Digital literacy across devices (phones, tablets, laptops, etc.).
• Willingness to work flexible hours.
• Eagerness to learn and succeed in banking concepts.
• Willingness to obtain required securities licenses (Investment Funds in Canada or CSC).

Responsibilities

• Engage with clients in the branch and deliver exceptional service through transactions and advice.
• Educate and demonstrate digital capabilities to clients and leverage RBC partners.
• Identify opportunities to deepen client relationships and introduce solutions.
• Resolve client banking issues and escalate when needed.
• Cultivate relationships with partners to harmonize RBC team effort.
• Maintain risk controls and comply with internal policies during transactions.

Skills

Client focus

Digital literacy

Communication skills

Emotional intelligence

Flexibility

Learning mindset

Job description

RBC is seeking an ambassador in Crystal City, Canada, to support branch clients with a client-first approach and to drive new client acquisition and relationship depth. The role emphasizes education, digital enablement, and collaboration with RBC partners to deliver advisory solutions.

You will operate in a part-time, casual capacity within Personal & Commercial Banking, maintaining strong communication and flexible hours while learning banking concepts and pursuing relevant licenses as needed.