Client-Centric Banking Advisor and Digital Solutions

RBC; Stellarton; On-site; CAD 40,000 - 60,000; Full time

Benefits offered by this job

Total Rewards Program

Career advancement opportunities

World-class sales training

Collaborative team and tools

Job summary

RBC in Stellarton, Canada, is seeking a customer-focused advisor to help clients with everyday banking, credit, and investment needs. As an RBC ambassador, you will educate clients on digital banking, onboard new clients, and refer complex opportunities to specialists to build loyalty and satisfaction.

You will actively engage in the branch and community, uncover needs, and collaborate with partners to maximize sales while delivering outstanding client experiences.

Qualifications

• Mutual Funds accreditation (Investment Funds in Canada or Canadian Securities Course).
• Demonstrated passion for putting clients first in a target-driven sales environment.
• Strong problem-solving and relationship-building skills.

Responsibilities

• Proactively engage with clients in branch and community to uncover banking needs and referrals.
• Demonstrate and educate clients using digital banking to enhance the experience and drive sales.
• Assist clients with a full range of financial transactions.
• Listen to understand each client’s unique needs and tailor solutions.
• Resolve client banking issues and prevent recurrence.
• Collaborate with RBC partners to maximize business opportunities.

Skills

Mutual Funds accreditation

Client-first mindset

Problem-solving

Flexibility and ethics

Digital literacy

Availability during business hours

Job description

RBC in Stellarton, Canada, is seeking a customer-focused advisor to help clients with everyday banking, credit, and investment needs. As an RBC ambassador, you will educate clients on digital banking, onboard new clients, and refer complex opportunities to specialists to build loyalty and satisfaction.

You will actively engage in the branch and community, uncover needs, and collaborate with partners to maximize sales while delivering outstanding client experiences.