Client Success Advisor - Banking & Digital Tools

RBC

Dawson Creek

On-site

CAD 42,000 - 66,000

Full time

8 days ago

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Benefits offered by this job

Total rewards program

Competitive compensation

Flexible benefits

Job summary

RBC in Dawson Creek is seeking a client-focused sales ambassador to assist everyday banking needs and drive loyalty. You will demonstrate digital banking, onboard clients, and refer complex opportunities to specialists, creating meaningful experiences.

Join a collaborative team delivering trusted advice, with opportunities to grow within RBC's Personal & Commercial Banking platform. This role emphasizes client education, relationship-building, and proactive problem-solving.

Qualifications

Flexibility and hunger for success in client-focused sales.
Strong problem-solving and relationship-building skills.
Digital literacy across devices (phones, tablets, laptops).
Ability to work all business hours.

Responsibilities

Proactively engage with clients in branch and community, uncovering needs and referrals.
Educate clients, demonstrate digital banking, and deliver memorable experiences.
Respond to client inquiries with a full range of banking transactions.
Listen to understand individual client needs and offer solutions.
Take ownership of resolving and preventing client banking issues.
Cultivate relationships with RBC partners for referrals and opportunities.