Client-Focused Banking Advisor | Growth & Training

RBC; Prince Albert; On-site; CAD 42,000 - 60,000; Full time

Benefits offered by this job

Total rewards program

Career advancement

Sales training

Job summary

RBC is seeking an energetic client ambassador in Prince Albert to support everyday banking, credit and investing needs. You will engage clients, educate on digital banking, onboard new clients, and refer complex opportunities to specialists to drive satisfaction and loyalty.

The role emphasizes relationship-building, proactive problem solving, and collaboration with RBC partners to maximize opportunities and outcomes for clients and the bank.

Qualifications

• Mutual Funds accreditation (Investment Funds in Canada or Canadian Securities Course)
• Proven ability to sell and service clients in a target-driven banking environment
• Strong problem-solving and relationship-building skills
• Digital literacy across devices and platforms
• Availability to work all open business hours

Responsibilities

• Proactively engage with clients in the branch and community to uncover banking needs and sales opportunities
• Educate clients and demonstrate use of digital banking to drive sales and retain business
• Assist clients with a full range of financial transactions
• Actively listen to understand individual needs and resolve issues
• Maintain relationships with partners to maximize referrals and opportunities
• Refer complex opportunities to specialists when appropriate

Skills

Client-centric mindset

Communication

Data analysis

Digital literacy

Critical thinking

Curious mindset

Advice based solutions

Client discovery

Education

Mutual Funds accreditation

Job description

RBC is seeking an energetic client ambassador in Prince Albert to support everyday banking, credit and investing needs. You will engage clients, educate on digital banking, onboard new clients, and refer complex opportunities to specialists to drive satisfaction and loyalty.

The role emphasizes relationship-building, proactive problem solving, and collaboration with RBC partners to maximize opportunities and outcomes for clients and the bank.